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    Epicor Helps Specialty Retail Stores Grow

    Complete POS and Retail Solutions

    Epicor Eagle N Series helps Specialty Retail businesses thrive, despite tough Big Box and online retail competition, through superior customer engagement and greater efficiency. Whether you’re a pet store, or you sell hobby and craft supplies, games, gifts and collectibles, Epicor helps you seamlessly run your business.

    • Focus fully on your customers—by using proven processes, advanced POS, online and mobile technologies to manage daily operations
    • Optimize purchasing, inventory and overall business performance by making fast, informed decisions using intuitive on-screen analytics
    • Maximize your overall margins by tracking them down to the SKU level, diversifying product mix and optimizing prices
    • Cut inventory costs without sacrificing revenue—yes, by buying smart, but also with accurate forecasting and precision timing.
     
     

    “Eagle has been a wonderful investment for our company. As an independent pet store, our competitors are online stores and large big box stores. Epicor provides us with the technology to remain competitive, and our size advantageously allows us to provide a more personalized experience.”
    Gary Knabe, president, Elmer’s Aquarium and Pet Center  

     

    40+ Years Experience Developing Software to Help Independent Specialty Retail Stores Thrive

    Expertise and built-in industry best practices to improve efficiencies and drive growth across your Specialty Retail Hard Goods business.

    Epicor Prophet 21 Virtual Tour and Demo  

    Eagle N Series Virtual Tour  

    Explore how Eagle N Series enhances retail business performance.

    The Competitive Advantage of Mobility eBook  

    Epicor Eagle N Series: Software for Independent Retailers  

    Eagle N Series software enables your business to deliver what today’s connected, cross-channel shoppers want: the right merchandise and service.

    Growing a Modern, Integrated Distributor  

    Managing Your Margins  

    Learn measurable ways to set prices to increase revenue and profits, while keeping customers coming back.

     

    Epicor Eagle N Series—a leading end-to-end business solution for independent retailers

    A fully integrated Retail POS system to drive growth, profitability and customer loyalty.

     Integrated Retail POS

    Optimize your business —from customer orders and POS, to inventory management, financials, mobile and online capabilities.

     Connected Retail

    Discover how three independent retailers are working to provide an amazing customer experience no matter where their customers shop... Be it in the digital world, brick and mortar stores, at home or on the job site.

     Retail Workforce Management

    A cloud-based solution that allows you to forecast staffing needs and manage staff scheduling easier and more accurately.

     

    Retailers in over 7,200 locations rely on Eagle to help them drive their business forward

    Radox Case Study  

    Epicor & Elmer’s Aquarium and Pet Center  

    For Elmer’s, good access to information is critical to dealing with live animals. With Eagle, detailed information is at their fingertips, allowing Elmer’s to provide faster, more efficient service to customers, while saving employee time.

    SoyuzBalt Complect Case Study  

    Epicor & Hartville Collectibles  

    See how Hartville Collectibles uses Eagle sales reporting to drive smart buying decisions and the right merchandising, to increase revenue and improve customer satisfaction.

    Frigotehnica Case Study  

    Epicor & Benson’s Pet Center  

    Find out how Benson’s Pet Center used Eagle tools to improve inventory turns from three to over four.

  • Retail Blog

    • Beyond the Four Walls

       The Nobel Prize winning physicist Nils Bohr once famously commented, "Prediction is very difficult, especially if it’s about the future." Those who ply the retail trade can certainly relate. Difficult though it may be, trying to see what the future holds is a significant part of driving retail operations, which, according to WalMart’s CEO, needs “people to lean into the future.” 

    • 10 Qualities That Distinguish Retail Companies Poised for Growth: Part Two

      Epicor’s 2016 global growth tracker survey outlines the top 10 qualities that differentiate retail organizations poised for sustainable growth. Epicor calls these companies "grow getters," and defines them as people and organizations that understand what it takes to grow in today’s dynamic business environment.

    • Zitomer Pharmacy Improves Customer Relationship Program with Epicor Eagle N Series

      If you stroll or shop in Manhattan Upper East Side, you'll notice a three-shopping floor building located between 75th and 76th Streets. It is a classy and upscale emporium with knowledgeable staff and a fun place to browse and buy. It is Zitomer Pharmacy.

    • 10 Qualities That Distinguish Retail Companies Poised for Growth: Part One

      The Epicor global growth tracker survey discovered the top 10 qualities that differentiate retail organizations poised for sustainable growth. Epicor calls these companies "grow getters," and defines them as people and organizations that understand what it takes to grow in today’s dynamic business environment. "They know what growth looks like for their business and have the vision and drive to act on it,' says the study.
      The survey determined 10 principal characteristics that separate the grow getters from those in their wake. In this and our next post, we will spell out those qualities. 

    • North American Retailers Use Technology to Foster Growth: Part Two

      In our opening post on this topic, we detailed three North American retailers whose experience is confirming what a recently conducted Epicor survey by MORAR Consulting found: despite the challenge of larger competitors, small and mid-sized retailers have growth squarely on their agendas. The survey showed that two-thirds of this segment is expecting to develop their business by taking advantage of key growth factors while mitigating risk.

    • North American Retailers Use Technology to Foster Growth: Part One

      Although the retail industry is often seen as driven, if not dominated, by its big-box leaders, a recently conducted Epicor survey by MORAR Consulting found that despite the challenge of larger competitors, small and mid-sized retailers have growth squarely on their agendas. The survey shows that two-thirds of this segment is expecting to advance their business by taking advantage of key growth factors while mitigating risk. Six case studies showcase how successful small and medium-sized players are using technology to thrive in the midst of big-box competition. We’ll feature the first three in this post, and the final three in a subsequent one.

    • 7 Ways to Grow with Your POS System
      As a retailer your main goal is to make your business grow, right? Well as you know there are several ways to achieve this from serving your customers well, operating smoothly and efficiently, to maximizing profits and margins. But it all really boils down to technology. How can you serve your customers better if you don't have the right technology or specifically for retailers, you don't have the right POS system. 


    • Q&A: Magnum Shooting Center Targeting Compliance Success

      Recently, Doug Smith, director of product marketing, retail and distribution, and Sam Kirkland, strategic relationship manager at Epicor Software, sat down with Greg Yowell, compliance manager at Magnum Shooting Center for a webinar focused on the new Epicor FFL Compliance Manager™ solution. The Colorado Springs-based business is taking advantage of the easy-to-use bound book management tool that’s seamlessly integrated with the Epicor Eagle N Series retail management system.

    • NRF 2017 Recap: New Technologies Aspire to Take Retail to the Next Level
      NRF's 106th Annual Convention & EXPO was bustling this year. Nearly 35,000 of the retail industry elite gathered in New York City to sit in on hundreds of educational sessions and scan miles of the latest and greatest retail technology solutions from some 4600 vendors on the show floor.  


    • The Connected Retailer: Meeting Customers Where They Want to Be
      Will your next customer find you or find out about you on Twitter? Facebook? Snapchat? Your own website? At your store, can they pay simply by waving their smartphone over your card terminal?

      If you don’t have all the answers to these questions, you’re not alone—but you will need a plan to better connect to today’s consumers. 


  • Epicor Eagle N Series solutions are designed around the unique operational needs of retailers and are available in the cloud, hosted, or on-premises. Retailers can grow their business, provide an exceptional customer experience and streamline their operations.

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