Go Search

Sneade's Ace Home Center

Company Facts

  • Location: Owings & Lusby, Maryland
  • Industry: Hardware/Home Centers
  • Number of Stores: 2
  • Web site: www.sneades.com


"Epicor makes us sharper. Our stores look fuller. There's an appearance to each store now that we have everything, which builds up the confidence level of our customers."

Dave Sneade, President/Owner | Sneade's Ace Home Center


Sneade's Ace Home Center, Inc. is an independently owned retail-lumber business. Sneade's has two locations, Owings and Lusby, Maryland. The company was founded in 1975 and has been in a consistent state of growth since. In 1989 the company purchased the former Owings Lumber and expanded the building to a 14,000 square foot hardware/lumber supply store.

In October 1996 Sneade's purchased Solomons Home Center, also located in Maryland, and converted it to Sneade's Ace Home Center. With the continued growth of the company, Sneade's outgrew their 8,000 square foot facility in Solomons, Maryland. They opened a new 14,000 square foot facility in Lusby, Maryland in July 2002. In October 2003, they constructed a completely covered drive-thru lumberyard, which makes their lumber service very unique. This allows the company to house and serve their valued customers with dry, non-weathered material.


Flexibility Leads to More Appeal 

An Epicor customer for 10 years, Sneade's Ace Home Center first migrated to Epicor because of its Windows-based system, flexibility, and appeal to the retail side of their business. "We initially migrated from the Ace Pace System to Epicor for various reasons; it was not a Windows based system, so it didn't allow for a lot of flexibility, and was very limited," said Dave Sneade, president and owner of Sneade's Ace Home Center. "We were looking for something to do more, and our existing system was not going to be able to accomplish that. At that time Ace had just partnered with Epicor [Triad at that time]. Subsequently we had seen the Epicor® Eagle® demo at a tradeshow-it was head and shoulders above what we were used to at that point. It was a very easy decision to move over to Eagle,
especially with the partnership that Ace had with Epicor."

Sneade's Ace Home Center is focused on delivering the best for their customers. As the company has grown over the years, they have also experienced difficulties keeping their live plant inventory stocked appropriately. Sneade's Ace Home Center decided to implement Epicor® Eagle® Inventory Planner™ in April 2012 to help them adjust their inventory levels to seasonal changes. "Prior to implementing Inventory Planner we were in the process of calculating our order points at least once a week and it was very time consuming," said Sneade. "We had to run a different report for the second, third, and forth week of the month. This didn't allow for a lot of flexibility when it came to making changes. This process was working, but once we saw what Inventory Planner was capable of, we figured it would be much, much better."

Seasonal changes are very difficult to adjust to. In March 2012 spring came early on the East Coast, and especially for Sneade's Ace Home Center. "We had a difficult time adjusting to the increase of seasonal business using the existing order point reports that we had in place," said Sneade. "Fortunately, as soon as we got on board with Inventory Planner we were able to use the slide rule to increase our order points and stock levels by 20% to cover the increase in business. Having those kinds of pools to pull from just made it so much easier to adjust inventory when we had that kind of surge."

The same went for the other side of business, for example when the Sneade's Ace Home Center seasonal business started decreasing at the end of the lawn and garden season. "Seasonal business can drop off considerably early," said Sneade. "So when that happens we can say we don't need 100% of what we had last year [at that time], we need 80%. This allows us to adjust our levels of inventory to get more in line of where we need to be."

Prior to using Inventory Planner, Sneade's Ace Home Center relied on manual tracking and input of inventory. It wasn't uncommon to find a product out of stock or too much of one item on the shelves. After the implementation of Inventory Planner, the company has now been able to more adequately measure and calculate the flow of their inventory. "Epicor makes us sharper. Our stores look fuller.
There's an appearance to each store now that we have everything, which builds up the confidence level of our customers."

"As far as return on investment, it's hard to put a number on it-- this system has MORE than paid for itself already," said Sneade. "We are more apt to be in stock on products than we were before. We have been extremely pleased with Epicor as a whole that we have added Inventory Planner, as well as Mobile Manager, Performance Manager, and Pricing Planner - which we are currently pending implementation. We look forward to what's to come from Epicor in the future."

About Epicor Eagle Inventory Planner 

Epicor Eagle® Inventory Planner solution makes it much easier to keep inventory levels where they'll do your business the most good-just enough to avoid stockouts, but not so much that it drags down profits or wastes space. Taking advantage of the wide array of data held in the Technology Foundation Pack and state-of-the art forecasting models, the solution provides you with significantly improved accuracy in demand forecasting.  

Eagle Inventory Planner also brings more precision to a number of key planning elements- lead times, usage computation, order points and more. It can even give different weights to specific time periods to reflect seasonal or other market fluctuations, or promotions that may have impacted sales. Epicor's co-op partners have also provided their input into the best-practice forecast models to ensure that the models are formulated specifically for their operations. With Eagle Inventory Planner, it's easy to synchronize supply and demand-and that means more sales, at higher margins.

About Epicor 

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise, and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com. 

Success Highlights:


  • Previous process required lot of time consuming manual entr
  • Frequent overstocks during spring/summer season and stock outs throughout the year


  • Epicor® Eagle®
  • Epicor® Eagle® Inventory Planner™


  • Ease of making changes and calculating order points improved twofol
  • Adjustments to fluctuating seasonal inventory seamless with the implementation of Inventory Planne
  • Huge timesaver for the company as a whole and less customer complaints regarding out of stock items