Driftwood Garden Center-Epicor Eagle N Series

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Driftwood Garden Center streamlines operations with intuitive capabilities and extensive analytics found in Epicor Eagle N Series

Since 1984, the Hazelett family has owned Driftwood Garden Center, with two locations in Florida-Naples and Estero, which opened in 1998. Driftwood Garden Center's full-service garden centers offer a wide selection of plants, holiday and gifts, florist, water gardens, gardening classes, and landscape installations. The retailer offers beautiful showrooms that delight customers who enjoy walking through for inspiration. For more than 10 years, Driftwood Garden Center has relied on its Epicor Eagle business management solution to run both retail locations. With a fast-growing company and intricate back office requirements at hand, Driftwood Garden Center decided to implement the new Epicor Eagle N Series solution to enhance operations.


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"Epicor Eagle N Series is a tool that makes running a lawn and garden business vastly efficient. As a business that just recently launched the new solution, we can already see it improving the way we do business-especially in our back office operations with access to real-time data and enhanced reporting features."

Brad Hazelett, Co-Owner | Driftwood Garden Center
Company Facts
  • Location: Naples and Estero, Florida
  • Industry: Lawn and Garden
  • Number of Locations: 2
  • Number of Employees: 60+
  • Web site: www.driftwoodgardencenter.com
  • Affiliations: True Value, Home & Garden Showplace

Challenges
  • Daily back office tasks took too long
  • Gap in reporting due to slower access to information

Solutions
  • Epicor Eagle N Series

Benefits
  • Back office staff saves approximately five hours per week because of intuitive user interface and new label printing features
  • Improved and more efficient decision-making with faster access to business analytics
  • Enhanced reporting because of real-time data

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Realizing immediate results in back office operations

The Epicor Eagle N Series software is a complete, fully integrated solution that helps lawn and garden retailers streamline automated processing of special orders, support increase profits with integrated inventory management, deliver information quickly and accurately with innovative business analytics, and more. "The simplified and clean look of Eagle N Series is really what initially drew us to the solution," said Brad Hazelett, co-owner of Driftwood Garden Center. "But once we were introduced to the new analytics integration and improved label printing features, we couldn't turn away. We have a tremendous amount of stock that requires labels-tree labels, flat labels, and more-so having a solution that can make this aspect of our business more efficient is a huge benefit. Our staff saves around five hours a week now because of this enhanced feature."

With better access to business analytics, independent retail business owners and managers very quickly recognize bottom-line benefits. "Epicor Eagle N Series is a tool that makes running a lawn and garden business vastly efficient," said Hazelett. "As a business that just recently launched the new solution, we can already see it improving the way we do business-especially in our back office operations with access to real-time data and enhanced reporting features."

About Epicor

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 40 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit www.epicor.com.

Epicor solutions are designed around the unique operational needs of manufacturers and are available in the cloud or on premises. Customers can better manage complexity and focus on core growth activities.

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