Decimet Sales, Inc.

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Decimet Sales, Inc. (DSI) is a custom metal manufacturing company that specializes in precision computerized numerical control (CNC) machining and sheet metal fabrication. This includes one-stop customer service, design, prototyping, and manufacturing solutions for the retail, security, firearms, and industrial equipment industries.
“Decimet provides a full array of machining and fabricating services,” said Joe Hines, president of DSI. “Most shops can only do one or the other. We do it all-from design to production.” “However, several years ago, we realized our ongoing growth was dependent on the ability to combine both of our facilities under one reporting system,” he continued. “This included tracking sales, back logs, delivery times, and every job so we could provide up-to-the minute updates to customers and improve internal systems by better understanding the real hours spent on each project.”
After a lengthy review process, DSI selected the Epicor enterprise resource planning (ERP) solution because of its ability to provide reliable, real-time data and information. Specific emphasis was placed on tracking the status of components and assembly of products through the production cycle, enabling the company to focus on profitability, enhancing efficiencies, and driving revenue-rather than dealing with software issues.


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“We now have real-time access to information we can trust. As soon as a product comes in the door, it now appears in the system, and when a job is completed, it's immediately put into inventory for ready shipping to customers. We also regularly use Epicor to see the current status of jobs, learn of expenses that might be higher than expected, and make decisions on-the-fly. In addition, each subsequent upgrade has not only improved the system's overall speed, but also performed seamlessly without disruptions.”

Max Foster | Controller, DSI

Overview 
• Location-Rogers, Minnesota 
• Industry-Metal Manufacturing 
• Number of Employees-80 
• Website-www.dsimn.com 


Success Highlights 

Challenges 
• Grow the company with a reporting system that tracks sales, backlogs, delivery times, and jobs at two separate facilities 

Solution 
• Epicor® ERP 

Benefits 
• Provided reliable, real-time information and project updates 
• Instantly supplied customers with the details on any past or present order 
• Allowed for navigation between multiple departments companywide 
• Enhanced decision making and increased production 
• Ensured timely customer deliveries 


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Establishing a foundation for growth 
“With our prior ERP system, we had a lot of trouble with speed, reliability, and not being able to trust the data that was generated,” said Max Foster, controller, DSI. “We couldn't do real-time receipts, which caused a lot of confusion. It was also impossible to know what was actually going on in the shop without physically seeing for ourselves. Plus, there were constant issues, so we definitely wanted a solution that was scalable, reliable, and robust.
“Epicor gave us everything we needed,” Foster went on. “We now have real-time access to information we can trust. As soon as a product comes in the door, it now appears in the system, and when a job is completed, it's immediately put into inventory for ready shipping to customers. We also regularly use Epicor to see the current status of jobs, learn of expenses that might be higher than expected, and make decisions on-the-fly. In addition, each subsequent upgrade has not only improved the system's overall speed, but also performed seamlessly without disruptions.” 
Other advantages include the design of custom reports and business activity queries (BAQs) that allow DSI to place data into user-friendly, convenient formats-enhancing decision making and increasing production throughout the organization. For instance, three to four times a week, DSI receives hot customer orders demanding same or next day turnaround. Through Epicor, the job is rapidly funneled from the project manager to the production supervisor-who uses the ERP solution to create a new work order, adjust the manufacturing schedule, and make the necessary machinery available. This includes easily logging in and out of jobs on the shop floor to edit reports and instantaneously receive project updates. 


Tying everything together 
“Epicor has eliminated an awful lot of footwork,” explained Joe Guggenberger, the fabrication manager at DSI. “Right from my office, the system allows me to see everything that's going on and everyone involved. In real time, I can check the progress of any given job and the ones that are next on the list. We can even see if the needed materials are onsite, if they've been purchased, and who they've been purchased from. This is incredibly important to our production schedule, since we do so much fast-tracked prototype work.”
According to Paul Minor-the distribution warehouse manager at DSI-Epicor is the link that ties everything together-from sales and production, all the way through shipping. For Minor, this means looking up orders on the spot and providing customers with exact information about where their product is in the manufacturing process. 
“The system is so exact,” added Jeffrey Pribyl, engineering, manufacturing, and project management supervisor at DSI. “Epicor has furthered our customer service by providing a complete history of any part. The connectivity between the different modules has enabled us to simply navigate between all of our departments-from purchasing to production. Whether it's checking on the status of purchase orders or shipments, the ease of use has dramatically enhanced our ability to fill orders on time and even instantly supply customers with the details on any past or present order.”

About Epicor 
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers' unique business processes and operational requirements are built into every solution the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.


Epicor solutions are designed around the unique operational needs of manufacturers and are available in the cloud or on premises. Customers can better manage complexity and focus on core growth activities.

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