Customer Success Stories

See How Epicor is Helping its Customers Grow


"We’re still pleased with our decision to move to Prophet 21 more than five years later. We have been able to support a 40 percent increase in sales with less than 10 percent increase in headcount.”
Eric Pargmann, Operations Manager | Abatix

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Stellar Industrial Supply

"Knowing that technology would be crucial to the development of our business, we made a decision a long time ago to have a really capable technology partner. We always wanted to be ahead of the pack.”
John Wiborg, President | Stellar Industrial Supply

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Hodges Supply

"Thanks to Prophet 21’s quick item lookup capabilities, comprehensive pricing functionality, and one-stroke quote-to-order feature, sales that once took entire mornings to process now take minutes.”
Greg Brown, Vice President | Hodges Supply

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Granite City Electric Supply Company

"At Granite City Electric, we consider ourselves to be pretty innovative, but at the end of the day, if we could get every electrical distributor on this software, all of us would be more profitable.”
Gregory Smith, Vice President of Marketing | Granite City Electric Supply Company

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United Electric Supply

"Eclipse is a dominant solution in our industry… Epicor has a good roadmap; they are executing on the plan, and the features I see coming soon have real value to us….Epicor is feeding us changes to Eclipse even faster than we can implement them."
Rich Chadwick, Director of Organizational Improvement | United Electric Supply

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Kipper Tool Company

"When we implemented Wireless Warehouse, our picking speeds and our efficiency just skyrocketed by 60 percent. That was a huge savings. Our quality went up and our customer satisfaction increased.”
Beth Garrish, Vice President of Operations | Kipper Tool Company

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Wood Works of Renfrew

“When we bought the business in June 2016, it was struggling.” “We knew that in order to make money and modernize operations, we needed a new business management system. We looked at a few options but ended up staying with Epicor because of their strong partnership and industry-specific software.”
Bruce Gannon and Laurie Wichers-Schreur, Current Owners | Wood Works of Renfrew

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Alexander Lumber Company

"We use BisTrack software to measure many of our company's key business initiatives, and track our progress in achieving those initiatives."
Rick Vancil, Executive Vice President | Alexander Lumber Company Read the Story

Dartmouth Building Supply

"With BisTrack software, we have all the data and tools we need for accurate business information. This helps us make the best decisions we can to support business growth and encourage a superior customer experience."
Jack Parquette, Vice President of Special Projects | Dartmouth Building Supply Read the Story

Metropolitan Pipe and Supply Company

“Within three months, our cash flow had increased to the point where we covered the cost of implementation. With the new automation, we had control over our invoices and billing in ways that were just not possible before."
David Constantine, MIS Manager | Metropolitan Pipe and Supply Company

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Epicor solutions deliver the unique business and operational capabilities of each industry we serve. Deployed in the cloud or on premises, Epicor software provides the tools and features you need to help grow your business.

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