06:34 PM

Epicor Launches Newest Version of Epicor ERP to Support Global Growth, Innovation, and Competitive Advantage

Epicor Software Corporation has introduced the latest version of Epicor ERP, the global enterprise resource planning solution in use today by thousands of companies in 150 countries worldwide.

The latest release includes powerful new functionality to enable manufacturers to grow, innovate, and compete in today’s ever-changing global landscape. Marquee capabilities include mobile Field Service Automation (FSA) and Customer Relationship Management (CRM), as well as new business intelligence and visual analytics capabilities delivered via Epicor Data Discovery. A completely redesigned home page, Active Home Page, Smart Inventory Planning and Optimization, and new country and industry-specific functionality are also key features of the new version.

“Businesses that adopt the latest technologies in cloud, analytics, and employee experience will be fit to grow and respond to the new digital challenges of tomorrow while achieving a competitive advantage right now. In this, our third major release in the past 13 months, Epicor continues to deliver cloud-enabled, industry-specific functionality, globalization and localization, mobility, and action-oriented analytics, with continued improvements in customer experience, ease-of-use, and performance.”
Scott Hays, Senior Vice President, Product Marketing, Epicor Software

Role-based insights for better, faster execution

According to a recent Gartner report, “In 2018, data and analytics can't be ignored — analytics will drive major innovation and disrupt established business models in the coming years.”[1] Epicor ERP equips personnel with critical insights at a glance for better, faster analysis and execution. Active Home Page provides dashboard views of role-based analytics with quick access to role-based functionality. This is made possible through Epicor Data Discovery (EDD), which supports rich on-demand data exploration to surface real-time operational and business performance insights to guide decision making. EDD encapsulates complex data sets into easy-to-understand graphs and charts to allow users to quickly gauge performance, understand trends and opportunities, drill down into data sets, and test out “what if” scenarios.

New mobile FSA and CRM

New mobile FSA and CRM functionality empowers sales and service personnel in the field with the added convenience of mobile access. Available in a cloud or on-premises delivery model, Epicor FSA features integrated mapping to support optimized scheduling and dispatch, and robust workflows to automate processes for asset management, contract, warranty and Service Level Agreement (SLAs), and management of service inventory. Epicor FSA can be used with smartphones, tablets, and laptops for both online and offline communications with the back office for enhanced productivity and efficiency across all service workforce facets, for improved response, reduced costs, and improved customer satisfaction.

Read the full news release here: www.epicor.com/newsroom/epicor-launches-newest-version-of-epicor-erp/