Customer Success Stories 

Success Story Title
Dolphin Group

Dolphin Group Leading Manufacturer Selects Epicor ERP to Digitilization Production and Support Growth. In business since 1986, Dolphin Group specialises in the design and manufacture of high-performance industrial and automotive thermal products, and they are widely recognised as a leader in this industry in t

Bakers S.A. Limited

“Epicor ERP is already providing us with cost savings through seamless workflows and integrated business processes. Customer service levels have gone up and we have been able to reduce wait times.”
Ruvesh Remduth, Finance Manager

Allied Mobile

”Epicor ERP gives us end-to-end standardisation. It tracks everything through our entire system and gives us an extremely accurate picture of nearly every business process, procedure, and transaction in real time.”
Ewan McCulloch, general manager IT

Traeger Grills

"Epicor is the foundation for our key business processes. It really hit the sweet spot by enabling us to scale our business for growth, while taking advantage of a wide variety of new vertical market opportunities. The system also reinforced the companywide adherence of strict traditional and proven business practices. This includes better tracking product sales, so we can more accurately manage our revenue stream and reporting. Everything from sales order management to supply chain fulfillment flows in and out of Epicor."
Ryan Newman Vice President, IT | T

SIDDCO Plastics Industries Ltd

“With the rich reporting capabilities of Epicor ERP, our quality engineers can now analyse vast amounts of data on just about any parameter. This has allowed us to not only get to root cause and correct defects sooner, but more importantly, we have been able to put in several preventative measures that have significantly reduced material wastage and improved manufacturing processes and quality.”
Saymaad Mansoor, Head of IT

Kiilto Family Oy

“By combining Epicor ERP and iScala as a two-tiered ERP solution, all the information is gathered in one place.This has helped us to meet our business challenges and increase opportunities to grow.”
Ville Kenttä, ICT Service Manager | Kiilto Family Oy

SKF Automotive Bearings Co Ltd

“We achieved the highest sales record last year in our history. I believe this was closely related with the implementation of iScala.”
James Xu, Logistics Manager | SKF Automotive Bearings

Tata Global Beverages Polska

"iScala has enabled us to carefully track, analyse, and strategically predict customer buying habits. As a result, we’ve been able to stay in front of the competition through promotions and tactics that strategically leverage the shelf and sales value of our quality, world-renown brands."
Robert Hipp, IT manager

Metal-Tech Partners

"Security, reliability, functionality, and cost were our prime concerns. Epicor met all these criteria."
Caleb Wolf, IT and Plant Manager, Metal-Tech Partners

Hyatt International Corporation

“Epicor iScala Hospitality is now the only recommended back office system for Hyatt International Hotels and Resorts.”
Gebhard Rainer, Vice President of Hotel Finance and Technology