Transply, Inc. Customer Success Story

Prophet 21


Epicor Prophet 21 helps industrial distributor Transply, Inc. replace inefficient and manual processes to enhance customer service and drive profits.

Industry: Distribution
Video Type: Video Success Story
Duration: 5:55


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Our customer service has been able to grow because we now have live data to work with. Our sales people can find the orders, they can process the orders themselves, they can check on the orders, and they can expedite the orders quickly. We could not do that in the past. When a delivery is made, we capture the signature so we don't have to go back and hunt through paperwork. Our employees can sit at their desks and do their work.


Monatto Smith, Vice President of Sales | Transply, Inc