Metrics to Improve Customer Service with Epicor BisTrack

Epicor BisTrack


Alexander Lumber Company’s Executive Vice President, Rick Vancil, shares how the company uses Epicor BisTrack to extract the data needed to improve customer service.

Industry: Distribution
Video Type: Video Success Story
Duration: 1:44


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Gross Margin Management with Epicor BisTrack

Product: Epicor BisTrack

Video Type: Video Success Story

Duration: 2:12

Description: Alexander Lumber Company’s Executive Vice President, Rick Vancil, shares the benefits and savings the company has received through the use of Epicor BisTrack.

Mobilizing Sales with Epicor BisTrack

Product: Epicor BisTrack

Video Type: Video Success Story

Duration: 1:53

Description: Alexander Lumber Company’s Executive Vice President, Rick Vancil, shares how the company uses Epicor BisTrack to successfully equip its sales team with the information needed to improve sales.


 

We use BisTrack software to measure many of our company's key business initiatives, and track our progress in achieving those initiatives.


Rick Vancil, Executive Vice President | Alexander Lumber