A survey conducted by Retail Systems Research and sponsored by Epicor reveals key insights into the value and challenges of mobile technology adoption among small and medium-sized (SMB) retailers in the U.S. The survey, which included over 262 SMB retailers, highlights that 93% of respondents see significant value in mobile capabilities for store management, particularly in enhancing customer interactions and empowering store associates. Despite recognizing these advantages, retailers face hurdles such as competing priorities, system gaps, and budget constraints. Epicor offers future-ready mobile solutions designed to simplify operations, boost efficiency, and elevate the customer experience, helping businesses differentiate themselves from larger competitors.
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