The Epicor Cookie Policy

Date of Last Revision: (11/27/2019)

1. WHAT ARE COOKIES?

Epicor places small data files called cookies on your device accessing the Website to ensure that the Website functions properly, to track how you use our Website, to improve our Website and your user experience, and to tailor our Website to your interests. Cookies are small text files that are saved on your computer or mobile device when you visit the Website. It enables the Website to record and/or remember your actions and preferences. The type of Personal Data that each specific cookie on this Website processes is described in section 4 (“Which specific cookies does Epicor use?”).

For more information about cookies, please visit www.allaboutcookies.org.

2. WHICH TYPES OF COOKIES DOES EPICOR USE?

Epicor uses the following categories of cookies on this Website:

  • Strictly Necessary Functionality Cookies: These cookies are essential to enable you to move around the Website and use its features (e.g., user authentication). Because these cookies are necessary for the functioning of the website, they are used even if you do not consent to the use of other cookies.
  • Other Functionality Cookies: These cookies allow the Website to remember the choices that you make (e.g. language or the region you are in) and provide enhanced, more personal features. We use these cookies only if you have consented via the cookie consent screen.
  • Performance Cookies: These cookies collect information about how you use the Website, e.g. which pages you visit most often, to improve how the Website works. We use these cookies only if you have consented via the cookie consent screen.
  • Targeting / Advertising Cookies: These cookies are used to deliver advertisements considered relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They remember that you have visited the Website and this information may be shared with other organizations, e.g. advertisers. Social media cookies help connect you to your social media networks and share content through social media. We use these cookies only if you have consented via the cookie consent screen.

Please see below a more detailed list of the cookies we use on the Website.

The cookies used by Epicor are either first party or third party cookies. First party cookies are used by Epicor and share the same domain. Third party cookies, on the other hand, are used by a third party provider or organization with different domains.

We use cookies that expire once you close your browser (called session cookies) as well as cookies that stay on your device until you delete them or they expire (called persistent cookies).

3. HOW CAN YOU CONTROL COOKIES?

Strictly necessary cookies are necessary to provide the Website to you. We use such cookies without your prior consent.

All other cookies are used only after you have consented via the cookie consent screen on our Website.

You can withdraw your consent at any time from cookies that are not strictly necessary, for example, by deleting the cookies directly or by opting out via changes to your Cookie Settings. If you do not accept all cookies or withdraw your consent, you may still browse the Website; however, in this case you may not be able to use the full functionalities of the Website.

You may also configure the settings of your browser to activate, disable or delete cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the Website and some services and functionalities may not work.

4. WHICH SPECIFIC COOKIES DOES EPICOR USE?

We use the following specific cookies on our Website:

(a) Strictly Necessary Functionality Cookies

Name of cookie Domain Personal Data Purpose of cookies Duration
.EPiForm_BID epicor.com   WCMS System Level 3 months
.EPiForm_VisitorIdentifier epicor.com   WCMS System Level 3 months
ARRAffinity epicor.com   WCMS System Level N/A
ASP.NET_SessionId epicor.com   IIS System Level Session
EPi_NumberOfVisits epicor.com   WCMS System Level 4/10/2020
EUADV epicor.com Accept or not EU cookie alert - enabled if not present, else tracks user response N/A
EUP epicor.com Accept or not EU cookie alert - enabled if not present, else tracks user response N/A
GDPR epicor.com Accept or not EU cookie alert - enabled if not present, else tracks user response N/A
__RequestVerificationToken epicor.com   IIS System Level N/A
__cfduid epicor.com   IIS System Level 4/10/2020
__epiXSRF epicor.com   IIS System Level N/A
ai_session epicor.com   WCMS System Level Session
ai_user epicor.com   WCMS System Level Session
nmstat epicor.com   WCMS System Level 4/21/2020
SnapEngage snapengage.com Anonymous (Details Undisclosed), Pseudonymous (IP Address (EU PII)), PII (Email Address), Name, Country, Company Chat functionality As long as necessary to fulfill a business need or as required by law.

(b) Performance Cookies

Name of cookie Domain Personal Data Purpose of cookies Duration
Google Tag Manager google.com Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domain, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Used to manage and insert campaign and tracking cookies into the website 5/12/2018
Site Improve Analytics siteimprove.com Browser Information, Cookie Data, Date/Time, Hardware/Software Type, Page Views, IP Address (EU PII), Location Based Data Use to track quality assurance, accessibility, policy compliance, and website response Session

(c) Targeting / Advertising Cookies

Name of cookie Domain Personal Data Purpose of cookies Duration
Double Click stats.g.doubleclick.net Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking 4/26/2020, 5/25/2018
Bing Adds bat.bing.com Ad Views, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Clickstream Data, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, campaign tracking related to the bing search site 4/30/2019, 1/3/2020, 7/26/2019, 4/30/2019, Session
Marketo munchkin.marketo.net Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Interaction Data, Page Views, IP Address (EU PII) Name, Address, Phone Number, Email Address, Login Email campaign tracking through website and forms 5/10/2020
Lead Forensics tracker.leadforensics.com Demographic Data, Name, Address, Phone Number, Email Address Marketing and advertising tracking 5/11/2019
Linkedin Ads px.ads.linkedin.com Ad Views, Browser Information, Cookie Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login Used to allow form completion using Linkedin credentials Session
ADP Nexus secure.adnx.com Analytics, Browser Information, Cookie Data, Demographic Data, Hardware/Software Type, Interaction Data, Page Views, IP Address (EU PII), Location Based Data, Clickstream Data, Device ID (EU PII) PII Collected via 3rd Parties Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties 8/8/2018
Linkedin Analytics linkedin.com Ad Views, Browser Information, Cookie Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login Analytics tracking related to Linkedin Ads and campaigns 5/12/2018, 7/27/2019
GA Audiences google.com/ads/ga-audiences Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, adwords, audience targetting 10/2/2019, 8/8/2018, 11/1/2019, 10/2/2019, 5/27/2018, 11/10/2018, Session
Google Adwords Conversion google.com (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, (IP Address (EU PII), Search History, Location Based Data, Device ID, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Tag Manager, Analytics, Tag Manager, Analytics, Affiliate Marketing, Search, Analytics, Search, Font System, Tag Manager, In-Text Ads, Social, Analytics, Social, Behavior Tracking, Website Chat, Social, Toolbar 10/22/2019
Google Dynamic Remarketing google.com (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, (IP Address (EU PII), Search History, Location Based Data, Device ID, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and Advertising Tracking. Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties., PII data is shared with 3rd parties., Sensitive data is shared with 3rd parties. 10/22/2019
Double Click Ad Exchange google.com Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, IP Address (EU PII), Search History, Location Based Data, Device ID, IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII), Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, adwords, audience targetting  
Google Adwords User Lists google.com (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains, (IP Address (EU PII), Search History, Location Based Data, Device ID, Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID Tag Manager, Analytics, Tag Manager, Analytics, Affiliate Marketing, Search, Analytics, Search, Font System, Tag Manager, In-Text Ads, Social, Analytics, Social, Behavior Tracking, Website Chat, Social, Toolbar 10/22/2019
Rubicon http://rubiconproject.com Ad Views, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, IP Address (EU PII), Search History, Location Based Data, Clickstream Data, Device ID (EU PII), EU- IP Address, EU- Unique Device ID Marketing and advertising tracking, adwords, audience targetting, Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties., PII data is shared with 3rd parties  
Jabmo jabmo.app Ad Views, Analytics, Browser Information, Country, City, Website, Company Name, IP Address, SID, Hardware/Software Type, Date/Time, Device model & Cookie Configuration Marketing and advertising tracking 6-12 months
Double Click Floodlight https://marketingplatform.google.com/about/enterprise/ none collected Track pages lands and engagements from Programmatic Banners. 30 Days
Facebook Facebook.com Http Headers – Anything present in HTTP headers. HTTP Headers are a standard web protocol sent between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer and person using the website. Pixel-specific Data – Includes Pixel ID and the Facebook Cookie. Button Click Data – Includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks. Optional Values – Developers and marketers can optionally choose to send additional information about the visit through conversion tracking. Example custom data events are conversion value, page type, and more. Form Field Names – Includes website field names like ‘email’, ‘address’, ‘quantity’ for when you purchase a product or service. We don't capture field values unless you include them as part of Advanced Matching, conversion tracking, or user properties. See more info here: https://developers.facebook.com/docs/facebook-pixel/implementation/gdpr/ to retarget website visitors on FB. persistent
Contently_insights_user epicor.com IP address (only to establish user's location) Content and Analytics Session
x_contently_id:{USER_ID} assets.contently.com IP address (only to establish user's location) Content and Analytics Session
TDCMP adsrvr.org https://www.thetradedesk.com/general/privacy#_Toc514494724 Information storage and access, personalization, ad selection, delivery and reporting, measurement. 90 days for retargeting

5. HOW MAY THIS COOKIE POLICY BE CHANGED?

Epicor may, in its sole discretion, change this Cookie Policy from time to time. Any and all changes to Epicor’s Cookie Policy will be reflected here and the date of new versions are posted will be stated at the top of this Cookie Policy. Please revisit this Cookie Policy when you return to this Website.

6. HOW CAN YOU CONTACT US?

If you have any questions regarding our Cookie Policy, please email our Data Privacy Officer at PersonalDataRequests@Epicor.com.