Unlock your workers’ potential: smart solutions for a complex world
As businesses confront rapidly shifting market dynamics and growing complexities, the prominence of Artificial Intelligence (AI) and Machine Learning (ML) has surged from buzzword status to a pivotal role in driving innovation and worker productivity. With the versatility of Generative AI, which aids in simplifying worker tasks and answering your questions through conversation, to the predictive prowess of algorithms, AI offers a transformative touch. Coupled with ML's ability to distill insights from vast data sets, our suite of solutions strategically integrates these technologies. By deploying AI to enhance workflows, reduce errors, and derive insights, and aligning it with ML's data interpretation, Epicor provides the tools your workforce needs to stay ahead and engaged. This ensures a more efficient, adaptive, and strategic approach, allowing human creativity to lead in problem-solving and innovation. Our people-centric AI- and ML-powered solutions address these primary challenges:
94%
of business leaders surveyed say AI is critical to success over the next 5 years
Source: Deloitte
86%
of IT leaders expect generative AI to play a prominent role in their organization
Source: Salesforce
50%
of strategic planning and execution could be partially or fully automated
Source: Gartner
79%
of leaders surveyed have deployed 3 or more AI apps
Source: Deloitte
Benefits
Epicor FP&A utilizes AI and ML to transform financial and operational data, offering insights from diverse sources, including ERP and SCM systems. This facilitates improved forecasting accuracy and strategic planning, empowering businesses to make data-driven decisions
The AI@Work component of Epicor Automation Studio, powered by Workato, optimizes operations by interpreting your natural language requests and automating multifaceted workflows. Meanwhile, Epicor IDC uses its AI-driven capabilities to scan, capture, and classify documents, substantially reducing manual entry and enhancing data accuracy, leading to significant time savings and improved operational efficiency.
AI-driven tools significantly enhance your user journey by providing intuitive interfaces and tailored experiences. Epicor Virtual Agent (EVA), with its Azure AI foundation and interface to Azure OpenAI, not only understands and responds to user queries through natural language processing but also aids in answering complex questions, making interactions more streamlined. By predicting user needs, offering timely suggestions, and automating routine tasks, AI ensures that you spend more time efficiently interacting with software solutions.
Challenges We Help Solve
AI@Work, a component of Epicor Automation Studio, powered by Workato, addresses the intricacies of business operations through its integration and automation capabilities. With its Generative AI-assisted no-code solution, it simplifies the creation of complex workflows by allowing users to communicate through natural language prompts. Its tools, including Copilot, assist in crafting recipes and connectors effortlessly, while Workbot GPT executes workflows based on conversational requests.
Leveraging AI in business operations raises valid concerns about data privacy and intellectual property protection. By integrating Epicor Virtual Agent (EVA) with OpenAI through Azure, businesses not only gain access to cutting-edge AI capabilities, but also benefit from Azure's stringent security measures. This integration ensures that AI-driven analyses and interactions align with prevailing regulatory requirements and industry standards. Beyond just functionality, it prioritizes the safeguarding of your intellectual property as well as the sensitive information of your customers and vendors.
Inaccurate financial forecasting is a significant business issue, often due to outdated methods that are time-consuming and error-prone. Epicor FP&A tackles this challenge by leveraging AI and ML. For example, it automates complex calculations, uses deep learning to scrutinize data for errors, and predicts customer payment patterns. This enhances forecast accuracy and saves time during critical financial periods. Furthermore, customizable dashboards offer real-time insights, enabling data-driven decisions aligned with your goals
Epicor IDC (Intelligent Data Capture) revolutionizes document management by using AI-driven neural networks for automated document classification and data extraction. It drastically reduces manual data entry, achieving 60–90% efficiency gains, and ensures higher accuracy with validation checks. Integrated with Epicor ECM, it streamlines content management, enhancing productivity and accuracy in business process automation.
Having industry and market information is crucial. While internal business systems provide valuable data, they might lack external industry insights crucial for informed decision-making. Epicor Virtual Agent (EVA), with its interface to Azure OpenAI, helps bridge this gap. By leveraging its vast knowledge base, users can pose industry-specific queries or request market trends and receive instant, comprehensive insights.