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Discover What Hard-Working Distributors Really Need from Their ERP Partnerships

Epicor 2022 Distribution Insights Report

According to this year’s Distribution Insights Report, 90% of distributors say they are partners with their ERP provider through the purchase process, but they expect more after the sale in areas like implementation and support after their system goes live.

With most distributors running on a hybrid of cloud and on-premises solutions, we wanted to understand their most important needs as they take on digital transformation. This survey of more than 200 distribution industry decision makers reveals their biggest areas of focus as they evaluate, purchase, and onboard a cloud solution.

In this report you’ll learn:

  • The top triggers for re-evaluating an ERP solution
  • The customer experience across five stages of cloud adoption
  • Five principles that distributors use to evaluate an ERP provider before they buy

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