Customer Success Stories

Kinematic Automation Inc

“In the past, launching a sales order required multiple touches from various departments and it was days before we were buying the necessary parts. Today that cycle time has decreased by more than 90 percent–from an average of three days’ time to two hours.”
Skip Butler, Director of Operations | Kinematic Automation, Inc.

Derako International

“The longer we use Epicor, the more reliable our insights, and thus the more competitive we become in the face of rapidly changing circumstances. The implementation makes us future proof and we can respond faster.”
Richard van den Engel, Finance and Information Manager | Derako International

Fife Fabrications

“Our customers recognise the flexibility, lead time reduction and enhanced customer experience since the Epicor ERP implementation.”
Roberto Morris, ERP Project Consultant | Fife Fabrications

Mahajak Industry Co. Ltd.

"We looked for a system that could support our company's growth in the long run. I believe that Epicor ERP is the solution for our company for the next 10 years."
Aswin Kanchanachayphoom, Executive Director | Mahajak Industry Co. Ltd.

The Old Bushmills Distillery

"Because OEE has increased so significantly that in turn has improved our manufacturing performance across all of our production lines."
Roy Simpson, Manufacturing Excellence Change Agent Coordinator | The Old Bushmills Distillery

The Baker Company

"We're able to process quotes faster, configure units faster, get orders into the system quicker, and with better visibility on the shop floor with MES."
Kevin Parks, materials manager | The Baker Company

Enpress LLC

"From order entry to cash receipts, Epicor ERP 10 is easy to use and has great functionality allowing us to do more with less. Epicor really took the time to make Epicor ERP 10 a quality product."
Anthony Gercar, Plant Accountant | Enpress LLC

National Door Industries

“We have always prided ourselves on shipping most orders the same day. Before, we had to have tons of inventory on the shelf just in case. With Epicor ERP, we now manufacture items faster due to the enhanced ability to forecast customer buyer trends…We’ve even been able to tie our manufacturing process to the seasonal demands of customers. This has enabled us to remove a ridiculous amount of unneeded inventory from our shelves.”
Rob Dailey, IT Manager | National Door Industries, Inc.

OW Lee

“Once we implemented Epicor ERP we immediately benefitted from better visibility and real-time access to information – the system is very intuitive and easy to navigate.”
Leisa McCollister, product marketing and ERP implementation project manager | OW Lee

AIM Aerospace

"When employees from sites yet to go live tour post-implementation sites, even the biggest detractors become the biggest supporters. Change is hard, but proven success makes change easier for other locations."
Sharon Woodall, ERP Systems Program Manager | AIM Aerospace

Schoeller Allibert

“The mobile solution has enabled our sales team to save up to 10 to 15 percent of their time. Now everyone, not just a few, have great visibility into what we communicate with our customers. I think the customers see this as trust building and we understand their needs better.”
Magnus Enocson, Director Business Applications | Schoeller Allibert.

Insul-Serve Management Ltd.

"The savings we achieved through the Epicor ERP solution have been tremendous. Through the enhanced ability to cross-reference our materials with order histories, we were able to reduce our inventory by 10 percent within the first six months of implementation. This has allowed us to pre-order 40 percent of our raw material and negotiate lower prices with vendors, resulting in significant cost savings and discounts."
Tracey Gregory, CFO and VP of Finance | Insul-Serve Management Ltd.