The new ERP platform would have to be flexible, as well as a strong fit for the organization’s business model today and for the future.
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In business since 1986, Dolphin Group specializes in the design and manufacture of high-performance industrial and automotive thermal products, and they are widely recognized as a leader in this industry in the Middle East. With a corporate office in Ajman, United Arab Emirates (UAE), the Group has established several branches in Sharjah, Abu Dhabi, Dubai, Al Ain, Ras Al Khaimah, Fujairah, and Oman.
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"AGM's investment in new technologies, like Epicor, has been primarily directed at reducing costs, increasing efficiency, and reducing time-to-market on new products, while also having a positive effect on relationships with their customers."
AGM Management Team | AGM Container Controls
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"Deploying Epicor ERP has allowed us to rely on systems rather than manual processes, improve communication between departments, streamline operations, and ultimately ensure that we deliver the highest quality product and service to our customers."
Aiman Mahmoud | Senior IT Manager
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"Epicor is the foundation for our key business processes. It really hit the sweet spot by enabling us to scale our business for growth, while taking advantage of a wide variety of new vertical market opportunities. The system also reinforced the companywide adherence of strict traditional and proven business practices. This includes better tracking product sales, so we can more accurately manage our revenue stream and reporting. Everything from sales order management to supply chain fulfillment flows in and out of Epicor."
Ryan Newman Vice President, IT | T
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“By combining Epicor ERP and iScala as a two-tiered ERP solution, all the information is gathered in one place. This has helped us to meet our business challenges and increase opportunities to grow.”
Ville Kenttä, ICT Service Manager | Kiilto Family Oy
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"The Thai market with its different pricing policies on raw material and supplies made things very difficult and complicated for the system configuration. However, we did not face this with Epicor iScala as the solution aided us in enhancing our sales performance."
Ms. Kongked Hadpinkajornjaru, Senior System Analyst | Energizer Thailand Ltd.
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"Security, reliability, functionality, and cost were our prime concerns. Epicor met all these criteria."
Caleb Wolf, IT and Plant Manager, Metal-Tech Partners
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“Epicor ERP literally ties our company together from beginning to end and all the way to shipping product to customers in a timely manner.”
Greg Finley | Production Manager
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Sistema is an iconic New Zealand based company that manufactures, markets and distributes stackable food-safe plastic kitchen storage containers. From humble beginnings in 1982, the company has grown to become a world-leading brand that exports to over 100 countries worldwide and counts its customers in the millions.
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“We deployed our first Epicor ERP [Kinetic] solution back in 1998 to address purely domestic business challenges, A decade later, following global growth of the business, we extended the solution. As a result, our U.S. and Chinese operations were utilizing Epicor platforms to enable the synchronized management of procurement, planning, scheduling, and more.”
Scott Keaton,
Vice president and CFO
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“We wanted a solution that is specifically designed to fit the unique needs of the SMB manufacturing sector. Based on my research and discussions with industry peers—including other Epicor customers in the region—I was convinced that Epicor ERP ticked that box,”
Mohammed Alkolak, ERP manager|EMIC
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