Customer Success Stories

General International Group

The new ERP platform would have to be flexible, as well as a strong fit for the organization’s business model today and for the future.

AxizWorkgroup

"Epicor makes it possible for us to slice and dice business intelligence data so that we can accurately manage resources and see our helpdesk from all angles."
Pedro Maia, IT Manager | AxizWorkgroup

SIDDCO Plastics Industries Ltd.

“With the rich reporting capabilities of Epicor ERP, our quality engineers can now analyse vast amounts of data on just about any parameter. This has allowed us to not only get to root cause and correct defects sooner, but more importantly, we have been able to put in several preventative measures that have significantly reduced material wastage and improved manufacturing processes and quality.”
Saymaad Mansoor, Head of IT

Mabani Steel

"Epicor ERP generates very detailed reports to support strategic decision making and planning processes. This greatly reduces the risks associated with large projects because it helps us to accurately plan workflows and measure profitability."
Salman Moin, IT Manager | Mabani Steel

Bradfords Building Supplies

Bradfords Building Supplies stands out from the competition, relying on Epicor BisTrack Delivery to help safely serve customers with collection pickup times during the COVID-19 pandemic.

Dolphin Group

In business since 1986, Dolphin Group specializes in the design and manufacture of high-performance industrial and automotive thermal products, and they are widely recognized as a leader in this industry in the Middle East. With a corporate office in Ajman, United Arab Emirates (UAE), the Group has established several branches in Sharjah, Abu Dhabi, Dubai, Al Ain, Ras Al Khaimah, Fujairah, and Oman.

AGM Container Controls

"AGM's investment in new technologies, like Epicor, has been primarily directed at reducing costs, increasing efficiency, and reducing time-to-market on new products, while also having a positive effect on relationships with their customers."
AGM Management Team | AGM Container Controls

Havelock AHI

"Deploying Epicor ERP has allowed us to rely on systems rather than manual processes, improve communication between departments, streamline operations, and ultimately ensure that we deliver the highest quality product and service to our customers."
Aiman Mahmoud | Senior IT Manager

Traeger Grills

"Epicor is the foundation for our key business processes. It really hit the sweet spot by enabling us to scale our business for growth, while taking advantage of a wide variety of new vertical market opportunities. The system also reinforced the companywide adherence of strict traditional and proven business practices. This includes better tracking product sales, so we can more accurately manage our revenue stream and reporting. Everything from sales order management to supply chain fulfillment flows in and out of Epicor."
Ryan Newman Vice President, IT | T

Radox

“The benefits mainly come from us being able to improve the relationship with our customers. It means we can become more responsive.”
Jecan Alin, Economist | Radox srl

Kiilto Family Oy

“By combining Epicor ERP and iScala as a two-tiered ERP solution, all the information is gathered in one place. This has helped us to meet our business challenges and increase opportunities to grow.”
Ville Kenttä, ICT Service Manager | Kiilto Family Oy