Skip to main content

History Leads to Retail Product Mix Expansion

Smith & Edwards Co. was founded in 1947 by Bert Smith and Lawrence Edwards. The two marines met in the Pacific during World War II, and upon their return, they created the unique Smith & Edwards Co. business selling army surplus.

Departments within the original 171,000 square-foot store now include western tack sales and manufacturing, western jewelry, clothing, footwear, sporting goods equipment, firearms, toys, housewares, hardware, automotive supplies, paint, U.S. and international military surplus, emergency preparedness equipment, and much more.

Smooth Operations with Epicor Solutions

"Smith & Edwards Co. is unique because of our product mix," said Craig Smith, President, and CEO of Smith & Edwards Co. "Because of our wide variety of products, we lean almost entirely on our Epicor Eagle software and other Epicor applications to smoothly manage operations. No matter if we are working on manufacturing, soft goods, firearms, or back-office tasks, there is an Epicor solution that helps us make our business run better, more efficiently, and be more profitable. Epicor is a great partner.”

No matter if we are working on manufacturing, soft goods, firearms, or back-office tasks, there is an Epicor solution that helps us make our business run better, more efficiently, and be more profitable. Epicor is a great partner.

Simplified Firearms Compliance Management

Smith & Edwards Co. use the cloud-based Epicor FFL Compliance Manager software to streamline firearms transaction entry, reduce non-compliance risk, and quickly and easily generate the necessary reports for ATF inspections or inquiries.

The most valuable aspects of the FFL Compliance Manager solution are an increased confidence in our data because of the system and competitive advantage.

"We were used to doing things in a certain way regarding firearms compliance management," said Mike Vause, sporting goods manager, Smith & Edwards Co. "We've been in hard-bound books for years, so we had a little hesitation in converting to electronic books. There were several choices for choosing federal firearms licensees (FFL) compliance software, and we tried several brands that didn't work well. We were using the Epicor Eagle point of sale (POS) system, and once the FFL Compliance Manager application was developed, we knew it was the logical choice for us. We started as one of the pilot programs to try the software—we found it superior to the other FFL software we used in the past."

Quick and Simple Installation

"Being a cloud-based application did impact our decision," said Vause. "In my old school brain, I thought, 'What if we input the data and it's gone, then what do we do for records?' Once we got past that fear and understood that all the data was totally backed up, the result was wonderful, and the time savings were incredible. The FFL Compliance Manager installation process was quick and simple—it was up and going in a matter of minutes. When we were done, we thought, 'Why didn't we do this sooner?"

The contents of this document are for informational purposes only and are subject to change without notice. Epicor FFL Compliance Manager is a software as a service application licensed by Epicor Software Corporation. This application has been designed to be used by a company engaged in the firearms business to help track and manage important information related to firearms acquisition and disposition. Using the Epicor FFL Compliance Manager service will not guarantee that you will be in compliance with all applicable firearms rules and regulations. The use of the Epicor FFL Compliance Manager is subject to and governed by the terms and conditions of your Epicor Master Customer Agreement. Epicor Software Corporation makes no guarantee, representations, or warranties with regard to the information contained herein and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. Epicor and Epicor Eagle are registered trademarks of Epicor Software Corporation in the United States, certain other countries, and/or the EU. All other trademarks mentioned are the property of their respective owners. Copyright 2022 Epicor Software.

Solutions

Retail

Epicor Eagle

Company Facts

  • Location: Ogden, Utah
  • Specialist Industry: Retail, Sporting Goods
  • Number of Locations: 2
  • Website: www.smithandedwards.com

Challenges

  • Simplify firearms recordkeeping and improve accuracy.

Benefits

  • Gained a competitive advantage with electronic firearms bound book that was designed to enhance retail compliance.
  • Made records more easily accessible for less stressful audits.
  • Increased confidence in data.
  • Improved efficiency on data entry, creating more time spent with customers.
Get In Touch
We’re here to learn about your needs and help you curate the right solution. Drop us a line with your questions or feedback, and we'll be in touch soon. Need support? EpicCare is just a click away.

Fields with an * are required

Epicor values your privacy. Website terms and conditions.