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The Challenge

Seeking a better way to manufacture efficiently in a growing market

Merck was struggling with an eight week cycle time for sales to get valid quotes and drawings. They had an in-house tool that showed visuals but had no validation feature, resulting in numerous errors.

In a crowded and accelerating market, they needed a solution that could allow sales to keep pace with customer estimate requests.

The Solution: Integrated biotech sales and engineering automation

The Benefits: Merck generates quotes and CAD drawings directly from the product configurator to provide seamless estimating, ordering, and manufacturing for customers