Gartner® Report: How Vendors of Cloud ERP Suites Can Deliver Better Value During Implementation

It’s critical to understand how ERP solution providers plan for and respond to updates

Multitenant SaaS ERP solutions enforce frequent updates, which can result in extended timelines and unplanned costs during the implementation project. However, to truly benefit, decision-makers seeking a new ERP system need clarity on how potential solution providers will minimize disruption and drive efficiency during this important process.

We believe this report outlines the essential steps and benefits of including your solution provider in the project timeline from the start, including:

  • Identifying the need for any design readjustments
  • Evaluating the effectiveness of new releases at solving current challenges
  • Following up on necessary fixes or patches and closing gaps in the project

When done collaboratively, the cloud ERP SaaS update process helps provide ongoing business value and long-term results well after go-live.

Gartner, Deliver Better Value When Implementing Cloud ERP Suites, Tomas Kienast, Neha Ralhan, Tim Faith, 3 January 2023.

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