Columbus Container, Inc.

Indiana-based Columbus Container is a full-service provider of corrugated packaging products. From high-end, labeled, and custom die corrugate to simple double-wall fillers, Columbus Container maintains a high standard of quality using advanced technologies.

We knew we could seriously increase efficiencies if we streamlined business systems and enabled our plants to work together. Epicor made our transition painless and the Epicor BVP system enables us to meet customer needs while at the  same time increasing productivity.

Bob Combs
Director of Information Systems | Columbus Container

The challenge

To increase efficiencies and improve quality, Columbus Container needed to streamline its computing systems and integrate workflow process across its six corrugated plants. The company needed to support business operations to focus on customer service and improve quality.

The solution

Columbus Container tapped Epicor due to its extensive packaging manufacturing expertise and efficient integration team to identify and engineer a solution that would meet Columbus Container's needs today and in the future. The custom implementation and training carried out by Epicor generated productivity gains within the first week.

Efficiencies drive Columbus

As a mid-size corrugated container supplier Columbus Container management knew they had to improve cross-plant efficiencies to compete. "We knew we could seriously increase efficiencies if we streamlined business systems and enabled our plants to work together. Epicor made our transition painless and the Epicor BVP system enables us to meet customer needs while at the same time increasing productivity," says Bob Combs, Director of Information Systems.

Columbus Container had used many disparate systems to perform estimating, quotation, scheduling, warehousing and shipping to gain productivity and efficiency benefits, but these systems did not work with one another. Nor did all plants run the same systems, causing further isolation and increased redundancy across the entire organization.

The Columbus Container team began considering an upgrade to create one system, which would help to resolve many of these issues. Columbus Container Director of Information Services, Bob Combs led the transition, turning to Epicor to manage the challenging process of selecting, implementing and customizing a solution, and, recognizing that Columbus Container would need support during and after the migration, including training, customization, installation and support services.

"Epicor was the logical choice for us given their exclusive focus on packaging manufacturers, their support capabilities, and their commitment to managing the entire transition process including custom training," says Combs. "Epicor offered products and services we simply could not obtain from other vendors."

Engineering a solution

Epicor application engineers spent several weeks interviewing Columbus Container plant, warehouse and operations managers and information technology personnel to understand exactly how they wanted the new software to work.

Epicor BVP provides Columbus Container with a variety of sophisticated functionality, including: costing, estimating, quotations, order processing, warehousing, shipping, procurement, invoicing, sales forecasting and quality assurance. In addition, the system works across multiple plants and is customized to reflect Columbus Container's unique workflow processes.

Rapid adoption and ease of use

"The entire implementation process took just three months including training. As director of information systems, I was sure that my phone would be ringing off the hook once we went live," says Combs. "But, I received only a few emails and calls on the first day. Thanks to Epicor, everyone was working productively from the beginning and none of our project timelines slipped during the transition."

Improved productivity

Columbus Container has experienced substantial productivity gains. "Epicor BVP automates many time-consuming clerical tasks," Combs says. "Not only that, but it encourages costing and estimating exploration and client collaboration." "We were always reluctant to change design elements because of the subsequent need to rework all the details. Now, with the new system, changes are automatically communicated down to the plant floor and our team can concentrate on creating customer focused packaging solutions, which is, after all, why clients come to us in the first place."

About Epicor

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail, and service industries. With more than 45 years of experience, Epicor has more than 20,000 customers in over 150 countries. Epicor solutions enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise, and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional, and global businesses demand. For more information, visit

Company Facts

Location: Columbus, Indiana, United States

Industry: Corrugated Sheet Plant

Web site:


Improve efficiency and productivity

Streamline business systems

Enable separate plants to work together


Epicor BVP


Increased productivity

Integrated system across all divisions

Improved collaboration with customers on estimates

Eliminated time-consuming manual clerical tasks

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