Customer Success Stories

Ballard Hardware and Supply Company

"As you learn to use BisTrack and understand how it can help you, it's phenomenal. For the first time, I've been able to pull up financials on a daily basis and really see how we're doing."
Doug Freyberg, Vice President | Ballard Hardware & Supply Company

Munch’s Supply

"As we grow, we know we’ll never have to worry about support. Eclipse has given us the confidence to transition any opportunity smoothly. They’ve been a great, reliable partner for 20 years and solidly entrenched in everything we do"
Bob Munch, Chief Executive Officer | Munch's Supply

National Standard Parts Associates

“Epicor is at the heart of what we do. Everything runs through it. As a result, we see information sooner, make timelier, cost-effective decisions, and develop processes that lower the time and expenses associated with each project.”
Angela Daly, Vice President of Finance | NSPA

Resource Building Materials

“The BisTrack system definitely helps us in our inventory management, and was especially helpful during the leaner years. We were able to reduce our inventory and went to a central purchasing model to help us keep our costs down, while still being able to give visibility and access to our branches.”
James Vreeke, Business Unit Leader | Resource Building Materials

Ryan Building Products

"We’re all about service, service, service. We want to get a customer in, fulfill his order, and get him back out to his job. We went with BisTrack software because it is efficient and makes our jobs easier. It’s fantastic!”
Andy Reda, Sales Manager | Ryan Building Products

M.H. King Company

“Now, with Epicor Eagle software we also have better information available to determine markdowns and profit margins.”
Clinton Threlkeld, Information Systems Manager | King’s Variety Store

Star Building Materials

“Having better visibility has definitely helped us increase revenue and profitability.”
Ken Crockett, Vice President of the Calgary Division | Star Building Materials

Zitomer Pharmacy

“In the first year of implementing Epicor solutions, better reporting helped us cut our inventory by 15 percent which improved our cash flow. We were able to free up approximately $100,000 in cash flow for our business.”
Frank Vella, Vice President | Zitomer Pharmacy

Challenger Door

"We chose Epicor ERP because it offered a flexible solution that could easily be customized to meet both existing and future needs."
Jimmy Faroh, Operations Manager | Challenger Door

MORSCO

“Eclipse immediately handled our business right out of the box. We now have one system that works equally well for everyone and is poised to seamlessly blend new acquisitions and stores with our existing companies.”
Christine Tine, CIO | MORSCO

Arrowhead Building Supply

"Epicor BisTrack is everything my DMSi system should have been. It’s simple, powerful, and user friendly.”
Tami Pogue-Dohrman, controller | Arrowhead Building Supply

Kaufman Container

“A large number of our employees got on the Epicor bandwagon and became excited about all the work they can now do that they couldn’t do before. We are truly seeing the benefits."
Larry Keilin, IT Director | Kaufman Container