Customer Success Stories

Smith and Edwards Co.

"We lean almost entirely on our Epicor Eagle N Series software and other Epicor applications to smoothly manage operations. No matter if we are working on manufacturing, soft goods, firearms, or back-office tasks, there is an Epicor solution that helps us make our business run better, more efficiently, and be more profitable. Epicor is a great partner.”
Craig Smith, CEO | Smith and Edwards

Liberty Firearms Institute

"No matter what happens, whether we have a catastrophic event or a minor outage, with FFL Compliance Manager we will be able to collect all the ATF-required FFL information needed quickly and efficiently.”
Heather Rubel, Store Manager | Liberty Firearms Institute

Jay's Hardware Ace Foundation Package

“We’re always looking to improve, and with our Epicor Eagle system we can.”
Preston Bullock, Chief Executive Officer | Jay’s Ace Hardware

Gertens Garden Center & Nursery

"Eagle is easy for employees to learn and allows us to be more productive by reducing time spent on manual tasks."
Gertens Garden Center & Nursery

CHS Mountain West Co-op

"In one of our locations we saw an $80,000 increase in margin alone with the implementation of Epicor solutions, all because we have reliable information to see where to make modifications within the business."
Logan Braaten, Controller | CHS Mountain West Co-op

PaulB Hardware and PaulB Wholesale

"We settled on Epicor because we liked that its customer base was broad, it had tried and true systems, and it brought structure into our business."
Jim Hostetter, President | PaulB Wholesale

Ellis Home and Garden

“We can clearly see that since implementing Epicor solutions our margins have improved significantly. We’ve increased our year-to-date gross profit by 2.2 percent. In addition, our inventory value has been reduced by about 15 percent.”
Derek Ellis, CEO | Ellis Home and Garden

A Few Cool Hardware Stores

“To date, we’ve been able to free up $200,000 in cash flow, and significantly altered our inventory management processes. On top of that, we’ve seen our revenue grow by 5.2 percent.”
Marc Friedman, Owner | A Few Cool Hardware Stores

Alamo Ace Hardware and Garden Center

Alamo Ace Hardware and Garden Center is a high-volume Ace Hardware business that was founded in 2009. Some 100 employees in two Northern California locations help customers locate the right products in hardware, lumber and building materials, garden supplies, Benjamin Moore and Clark + Kensington paints, pool accessories, and more.

Big R Holdings

"Epicor solutions are phenomenal. They assist us with our business improvement and growth goals."
Adam Carroll, Vice President | Big R Holdings

Zitomer Pharmacy

“In the first year of implementing Epicor solutions, better reporting helped us cut our inventory by 15 percent which improved our cash flow. We were able to free up approximately $100,000 in cash flow for our business.”
Frank Vella, Vice President | Zitomer Pharmacy

Miami Home Centers

"Because of Epicor Scheduling+ software, schedules are accurate, staff is being paid accordingly, and our management team now has extra time to focus on other key business needs.”
Johil Parbtani, General Manager | Miami Home Centers