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Epicor Knowledge Mentor

EKM simplifies the way you develop and deliver ERP training materials and documentation. It mitigates the initial and on-going challenges inherent in end user adoption by providing a set of tools to support your end users with resources and reference materials they need now and in the future. EKM significantly saves the time it  takes to create training materials by using a single source capture approach that yields multiple types of output that target common adult learning styles. These multiple outputs help ensure the learners are getting the most out of the training curriculum that will help them best learn and retain this important information. The EKM outputs include:

Read: provides user guides and job aids for reference

Show: demonstrates through simulations how to complete tasks in automated scenarios

Try: allows users to practice with various supports in a non-production environment

Test: measures users’ knowledge and provide feedback on performance

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