Prophet 21 CRM tools allow you to access information quickly and efficiently, so you can streamline your day-to-day processes, while improving customer service

  • Improve your sales lead-to-close ratio
  • Free-up salesforce time through automation
  • Identify and retain at-risk customers
  • Forecast sales more accurately

“Our sales managers love that the CRM functionality allows them to see performance, opportunities, etc., all in one report or portal...The top sales manager is the biggest advocate. Prophet 21 saves him hours of preparation time in collecting data.”

Vicki Hafele
Chief Financial Officer | Duncan-Parnell Inc.

Contact Management

Prophet 21 contact management goes beyond maintaining customer addresses and phone numbers to actually track customers’ buying habits so you can anticipate their needs.

  • Track prospect and client information
  • Look up customers multiple ways
  • Access key information from one screen
  • Integrate contacts with fax and e-mail
  • Create labels and envelopes

Marketing Management

Increase your customer base at a minimal cost.

  • Prepare lead generation call lists
  • Manage call center activity
  • Create targeted mailing lists
  • Set and follow up on tasks