Manufacturing

Epicor ERP Service Management

Manage your contractual obligations, service-level agreements, and outstanding warranties while delivering excellent service in the field.

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Professional Services Automation

Reduce non-billable hours, streamline processes, and increase overall efficiency with professional services automation.

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IT Service Management (ITSM)

ITSM helps you deliver value through technology by giving IT and the business a common set of best practices and tools.

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Field Service Automation

Enable rapid-response call taking and speed work order creation, assignment, dispatch, closure, and billing.

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Distribution

Prophet 21 Service and Maintenance

Manage service quotes and orders, customer support calls, preventative maintenance, warranties, and more.

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Retail

Gun Range Management

Epicor Range Management lets firearms businesses manage all aspects of the shooting range.

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Total Rental

Total Rental is a powerful rental management solution that integrates seamlessly with your existing Epicor Eagle system.

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Point of Rental

Point of Rental Expert is a rental management solution for large or complex rental businesses with extended capabilities.

Automotive

MechanicNet CRM Cloud

Stay connected with customers and drive business into your service bays with web-based customer retention solutions for automotive service providers.

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Epicor Service Management Software

From initial customer contact through post-sales care and maintenance, Epicor service management software promotes the visibility and accountability your business needs to deliver services profitably and proactively.

Leverage real-time data and integration across your entire enterprise to gain the insights you need to better serve your customers. Epicor offers powerful service software and a deep understanding of your industry to help your business stand out on value.