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Boosting Profitability in the Service Bay

Automotive service providers thriving in today's challenging economic climate often have one thing in common - a drive to pursue continuous improvement. Successful shops are always looking for ways to increase sales and revenue and give customers more reasons to remain loyal.  Shop professionals can see a powerful new solution to this challenge in the Epicor booth at this week's Automotive Aftermarket Products Expo (AAPEX) in Las Vegas.

Epicor is expanding its presence in the automotive service sector with each new generation of the powerful Epicor Integrated Service Estimator (ISE) web-based service estimating and parts sourcing solution. This business-building tool provides shop professionals with instant, one-click access to automotive parts information, pricing and local availability, as well as labor information, OE service intervals and other critical information needed to boost mechanical repair sales and bay productivity.

Epicor is now extending ISE efficiency benefits to technicians with an optional "Smart Inspection" mobile tool designed to help service providers instantly capture and communicate the results of comprehensive, guided vehicle inspections. This innovative new feature lets technicians use tablet computers to photograph and record the condition of key vehicle systems and components. They can then deliver this information to the customer in a customized report and import the results to their shop's point-of-sale system.

 By providing quick access to more than 11 million parts from over 7,800 manufacturer product lines, ISE allows users to expand into virtually any mechanical service category and create professional job estimates in as little as one minute. With the addition of our new Smart Inspection feature, the tool has become that much more powerful by giving technicians a way to help eliminate manual data input and offer consumers the information needed to make more informed decisions.

Already, ISE is helping thousands of automotive service, tire, and oil-and-lube businesses increase productivity and boost mechanical sales by allowing them to quickly and efficiently import parts, labor and pricing information into their estimates, work orders and invoices. And the new Smart Inspection tool is indicative of what many successful automotive service businesses already know - there is always room to improve.