Kroll International Finds Real Savings in Warehouse Ops Optimization

March 11, 2018

Kroll International is a leading wholesale supplier of law enforcement, military tactical, public safety, homeland security, first-responder firearms, and shooting sports equipment. For more than 3 decades, the company has specialized in the stock of more than 100,000 products from 160 world-class brands for convenient shipping to dealers worldwide. Known as “the law enforcement wholesaler,” Kroll enjoys an enviable position in a market that is fiercely competitive and which has razor-thin margins.


Why Distributors Need to Incorporate eCommerce and Mobile into the Sales Process

February 08, 2018

As retailers move, almost en masse, to implement omnichannel functionality (e.g., ship to home/return to store, online order/in-store pickup, anytime/anywhere access to inventory) in an effort to effectively meet the rising demands of customers, the movement has significant implications for distributors.


Epicor Recognized as a Leader in the Austin Tech Scene by G2 Crowd

January 30, 2018

Epicor has been identified as one of the best Austin software tech companies, based on its high levels of customer satisfaction and likeliness to recommend ratings from real G2 Crowd users for its Epicor ERP platform. Epicor ERP has received 33 verified real-user reviews in the ERP Systems category. Users point to Epicor's journal entries (84%) and purchase orders (82%) as its two top-rated features of the tool.


3-D Printing Continues to Gain Strong and Transformative Momentum

January 26, 2018

A recent column in The Economist places 3-D printing—additive manufacturing—front and center as factories of the future emerge as a result of the digital revolution in manufacturing. The company has two systems: first, the Studio system, an "office friendly" 3-D metal printer designed for engineers and up to 10 times cheaper than comparable laser-based systems; second, the Production system, to be available next year, will be the first 3-D printing system designed for mass production.


Winners in Sweepstakes for Automotive Service Providers

January 19, 2018

Congratulations to the first two winners of professional-grade Innova scan tools! The first-place prize winner, Darrin Gilliam of Express Oil Change & Tire Engineers, Daphne, Ala., will receive an Innova 5160 CarScan PRO scan tool. The second-place prize winner, Randy Wilkens of Kwik Kar Automotive, Kansas City, Mo., will receive an Innova 5100 CarScan ABS/SRS tool.


Top ERP Vendors Battle Head-to-Head

January 18, 2018

Larry Blitz, editor of Technology Evaluation Centers (TEC) Vendor Showdowns, recently conducted a match-up between top vendors in the small business software category. The three vendors battled head-to-head included Epicor ERP, Infor SyteLine and NetSuite were compared across 10 main modules comprising of over 2,500 features and functions. The goal of Epicor is to bring powerful capabilities along with simplicity and ease of use-finding new ways to make ERP easy and intuitive to use, deploy and manage. It's not just about ditching clunky interfaces, it's about redefining the relationship people have with ERP. 


Navigating the People-Impact of Digital Transformation

January 10, 2018

Even as we hurtle towards a world where robots are common in any kind of workplace, it’s the human element that continues to rank highest on the executive agenda.  In fact many of the CEOs we meet with have plans to hire more employees in the coming year than in the last one. However this enthusiasm to expand is almost always tempered by a significant challenge; most executives rank the availability of key skills as one of the top risks to their business.


Modernizing Your LBM Software System: When is the Right Time? [Part 2]

January 08, 2018

In our last blog post, we talked about the costs of keeping a legacy system and shared the stories of a few lumber and building materials (LBM) businesses that have transitioned to Epicor BisTrack® technology. So, how can you use technology to do all that for you? LBM industries need to become more agileand responsive to growth opportunities through the use of technology. Many dealers have found that balance with BisTrack software. Making fast and informed decisions with real-time information-utilizing data, visible across the entire company, to gain efficiencies, improve profitability, and boost customer service. 


Distributor Differentiation – Part 2

December 18, 2017

You’ll recall from Part 1 in this two-part blog series, I began sharing insights from the book I partnered with Tom Gale, editor of Modern Distribution Management magazine to write entitled Standout from the Competition. Through extensive primary research, our book examined how distributors across North America differentiated their firms in various market environments.


Distributor Differentiation – Part 1

December 11, 2017

In 2003, I partnered with Tom Gale, editor of Modern Distribution Management magazine to write a NAW/DREF book entitled Standout from the Competition . Through extensive primary research, the book examined how distributors across North America differentiated their firms in various market environments.


Highlights from the 2017 Epicor LBM User Conference

December 08, 2017

Last month marked the largest Epicor lumber and building materials (LBM) customer conference in our history. The 10th annual Epicor LBM User Conference welcomed more than 500 attendees. The conference presented a "Set Your Course on Growth" message for Epicor BisTrack™ and Epicor LumberTrack™ guests in attendance.


Increasing Service Shop Efficiency at the Counter and in the Bay

November 30, 2017

In recent years, the rising average age of vehicles on the road has presented a valuable opportunity for automotive service providers looking to gain additional business, but thriving high-volume shops face limitations to the amount of work they can take on. Those limitations often are dictated by time – the time required to diagnose a needed repair, generate an estimate, order replacement parts and/or complete the repair.