Customer Success Stories

AGM Container Controls

"AGM's investment in new technologies, like Epicor, has been primarily directed at reducing costs, increasing efficiency, and reducing time-to-market on new products, while also having a positive effect on relationships with their customers."
AGM Management Team | AGM Container Controls

Pacific Insight Electronics

"Using Epicor CMS centralized EDI communications and multiplant logistics capabilities, we are able to provide our customers the level of support that is essential in today's competitive environment."
Ron Cockburn, Continuous Improvement Leader | Pacific Insight Electronics

Carr Sales Company

“We’ve used Eclipse software to explore sales growth opportunities with prime customers, identify product line additions that resonated extremely well with clients based on prior purchases, and just generally improve operations through technical and operational efficiencies.”
Bruce Cudmore, purchasing and IT manager, Carr Sales Company

ETEL Limited

"I have been involved with five ERP implementations in my career including SAP, JDE and Microsoft Dynamics AX, and the implementation of Epicor ERP was by far the best."
Kent Sheldon, Finance Manager | ETEL Limited

Schaefers Electrical Enclosures

“We need to know the best methods for increasing our bottom line and profit margins. Epicor ERP gave us the information needed to raise prices in some cases, or even eliminate offerings that are just not cost-effective to maintain.”
Cliff Brooks, CFO | Schaefer’s Electrical Enclosures Inc.

Rexam Corporation

"Before the mold opens Epicor Advanced MES (Mattec) tells us whether the product is good or bad. That translates into a better product for our customer, because we're actually building in the quality rather than inspecting it."
Mitch Stein, Plant Manager | Rexam Corporation

Hodges Supply

"Thanks to Prophet 21’s quick item lookup capabilities, comprehensive pricing functionality, and one-stroke quote-to-order feature, sales that once took entire mornings to process now take minutes.”
Greg Brown, Vice President | Hodges Supply

Dolphin Group

Dolphin Group Leading Manufacturer Selects Epicor ERP to Digitalization Production and Support Growth. In business since 1986, Dolphin Group specialises in the design and manufacture of high-performance industrial and automotive thermal products, and they are widely recognised as a leader in this industry.

Standard Supply

"Prophet 21 is so easy to maneuver and find what I need. Not just for me, but anybody on my team. It is always there for us.”
Liza Ellis, Customer Service Manager | Standard Supply

Southco

“Advanced MES has improved accessibility to information and training materials. We have over 24,000 individual product components, and now all of the documentation relating to those—including training guides—are digitally embedded at the heart of the business. Mattec makes those processes we need to remain competitive and grow far easier than ever before.”
Tobi Parker, Manufacturing Services Manager | Southco

WD 40

We had been selling to a third party who would then sell onto DIY customers, but this was changed so that we could work directly with customers. Because we had Epicor ERP, we could introduce electronic ordering for a large volume of customers quickly. It became a much smoother process across Europe.
—McCoy, IT manager | WD-40

CV Technology

Epicor is the nerve center of our organization. It has enabled us to integrate the activities of the entire company into one centralized  system.
—Mariano Morales, Chief Financial Officer | CV Technology