Epicor BisTrack Helps UK Merchants Drive Business Forward

London, UK, July 24, 2015

Epicor BisTrack, a fully featured enterprise resource planning (ERP) solution for merchants, continues to be chosen in the UK by companies of all types and sizes across the industry to power their operations.

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that Epicor BisTrack, a fully featured enterprise resource planning (ERP) solution for merchants, continues to be chosen in the UK by companies of all types and sizes across the industry to power their operations.

Fayers Plumbing & Building Supplies, with branches in London and Hertfordshire, recently decided to implement the software. Managing director, Fred Colborne, said, “BisTrack was strongly recommended by a number of fellow merchants and offers a comprehensive solution that will improve our operating procedures and stock control, as well as a CRM system that we believe will underpin our growth plans.” The Fayers team looked at three other systems before narrowing down the choice to BisTrack. “Epicor staff had a good commercial understanding of how our business functions,” said Colborne.

Burnley based Sutcliffe Tool Company is a supplier of hand and power tools, ironmongery and safety wear. Accounts manager, Ray Sutcliffe, said he wanted to 'step up' to a more modern system with enhanced functionality and will migrate to BisTrack from an earlier Epicor product later this year. His team will be implementing hand held count devices to speed up stocktaking and signature capture devices at the trade counter to minimise paperwork. They are also looking forward to enhanced reporting by being able to export BisTrack data directly into Excel.

Bansal Ltd is an independent plumbers' merchant looking for more flexibility and sophistication from its software as it expands its network of branches. The company wanted to move its IT systems to the cloud and Epicor will work with a partner to provide a total solution including the migration to BisTrack from an earlier Epicor product. BisTrack will enable the company to implement electronic trading and the delivery team will use signature capture devices to provide real time information. Finance and Operations Director Mukesh Nathwani said, “Having instant information is key to providing an even better service to our customers and I'm looking forward to having better control over costs and margins.” He also plans to implement BisTrack product catalogues, an electronic products listing that allows users to carry a huge virtual stock of products. Out on the road, the sales team will be able to access live data in BisTrack via their iPads.

At the Sovini Group, a housing association with around 16,000 properties in the North West, BisTrack will deliver supply chain improvements throughout the company's property services and supplies operations. Its in-house builders' merchant, Sovini Trade Supplies, is about to implement further BisTrack modules and will introduce a system of 'van packs' that are designed to meet the needs of individual tradespeople. Catalogues for each pack will be stored in BisTrack and each trade will have a dedicated day to order and collect what they need to meet that week's schedule of works. Orders will be placed remotely by the team using the mobile module in BisTrack on their iPads and will be ready for them to collect from the trade counter the next day. Orders will be placed remotely by the team on their iPads via RDP and will be ready for them to collect from the trade counter the next day. Director Anita-Harrison-Carroll said, “We're trying to move away from being a paper based business. We already use this catalogue system at our trade counter and it's already increased our teams' productivity, helps them complete jobs faster and improves customer satisfaction.”

Andrew Wilkinson, sales director at Epicor said, “The breadth of business type represented by our newest BisTrack customers - and how the solution can meet their specific business requirements - demonstrates how scalable and flexible a solution it is. BisTrack is the perfect solution for merchants who want to grow their businesses.”

About Epicor Software Corporation
Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit www.epicor.com.

Follow Epicor news on Twitter @Epicor, @Epicor_Retail, @Epicor_DIST@EpicorUK, @EpicorAPAC, @EpicorLAC and @EpicorRU.


# # #


Epicor, the Epicor logo, and BisTrack are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. All other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.


Alison Hopkinson
Hopkinson White (on behalf of Epicor UK)
01296 631898