Major UK Bathroom Retailer Chooses Epicor BisTrack

BRACKNELL, UK, December 19, 2014

C.P. Hart Implements Fully Integrated ERP Solution to Support Growth

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced that C.P. Hart, one of the UK's leading luxury bathroom retailers, has implemented the merchant and timber management software solution Epicor BisTrack.

C.P. Hart was established in 1937 and they operate 13 branches in and around London and Manchester. Epicor BisTrack is a fully integrated enterprise resource planning (ERP) system designed specifically for companies that trade in or manufacture products for the construction industry. The implementation represents a major investment for C.P. Hart as it will underpin the company's plans for growth and improvements to operational efficiency and customer service.

The decision to move to BisTrack came when the C.P. Hart team realised it had outgrown its existing Epicor solution. Key requirements from the company's operations team included an integrated website and online store linked to live product availability; improved supply chain management with just-in-time purchase ordering and lead time visibility; real time delivery capacity planning at order line level and a warehouse management system, with space management, batch control and directed put-away and pick. 

The company was also looking for integration of finance with sales and operations. The BisTrack team was happy to develop some new aspects of functionality to further to meet all the above requirements and, as always, enhancements developed for an individual customer, are automatically delivered to all BisTrack users in future releases of the software.

“We were impressed with the flexibility and capability of the software,” said Stephen Broomhead, director of operations at C.P. Hart. “Also with the passion the BisTrack team had for their product and their complete understanding of how we wanted it tailored to our business needs. We are also very pleased to be continuing our relationship with Epicor which will be key to ensuring a smooth transition to BisTrack.”

“We're confident that BisTrack is going to deliver all the functionality and competitive advantage the C.P. Hart team is looking for,” said Andrew Wilkinson, sales director, Epicor BisTrack. “We are always pleased to tailor the software to suit a customer's specific business requirements and to ensure they get the best possible return on their investment.”

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Austin, Texas, with offices and affiliates worldwide. For more information, visit

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Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.


Alison Hopkinson
(On behalf of Epicor BisTrack)
01296 631898