Whether orders are entered at the counter, remotely via a mobile device or laptop, or online by the customer, with the Order Management solution, information goes directly into your system for fast order processing. With the built-in ability to suggest accessory items and substitutions, you can grow your margins and add value for your customers.

Epicor Quick Ship Software

Epicor Quick Ship Software  processes shipping transactions seamlessly by communicating with carriers, calculating freight amounts, and printing carrier labels—all within your Prophet 21 solution.

Customer Relationship Management

Prophet 21 CRM streamlines the order management process with features that allow you to:

  • Track prospect and client information
  • Integrate contacts with fax and e-mail
  • Prepare labels and envelopes
  • Generate targeted mailing lists
  • Create and follow up on tasks
  • Look up customers in multiple ways
  • Access key information from one screen

“Our sales managers love that the CRM functionality allows them to see performance, opportunities, etc., all in one report or portal...The top sales manager is the biggest advocate. Prophet 21 saves him hours of preparation time in collecting data.”

Vicki Hafele
Chief Financial Officer | Duncan-Parnell Inc.

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