2016 Epicor Customer Excellence Award 'Customer of the Year' global winners:

  • The Authentic Food Company, based in the United Kingdom (UK) is the Business Transformation global winner, chosen for clearly demonstrating best-in-class business transformation and measurable business value from the implementation of Epicor Tropos.
  • The global winner in the Technology Innovator category is Epicor Prophet 21 customer Kroll International LLC, in the Americas region, selected for demonstrating how they've leverage technology to drive innovation throughout their business to achieve measurable success, increasing warehouse productivity by 16.9%, eliminating approximately 3,500 pounds of paper per year and decreased returned shipments by 10%.
  • The Customer Experience category global award winner is Westminster Electrical Wholesalers Ltd., out of the UK, who has transformed customer experience through the quick three-month implementation and adoption of Epicor BisTrack. As a result, Westminster retained their second largest customer and secured a three-year supply contract with them.
  • EL ES DE Engineering has demonstrated measurable business benefits with Epicor Cloud ERP and is the global winner in the Cloud Deployment category. The company increased visibility over inventory, time spent on jobs, and clarity on purchase order status.
  • Marvel Manufacturing won the Rapid Time to Value global award for demonstrating a fast implementation and deployment of Epicor ERP through motivated project teams, efficient and effective staffing, training, and production readiness.