Entries are limited to customers using Epicor software solutions (channel/alliance partners are not eligible)
Must be current on Epicor maintenance
Winners selected for Americas, Asia Pacific, Africa, Europe and Middle East programs will automatically be submitted for consideration in the global categories for overall ‘Customer of the Year’
Guidelines
Customers select program and category in which they are submitting an entry
Award entries should include quantitative measures (e.g., cost savings, revenue/profit gains, higher inventory turns, improved employee productivity, improved sales per employee number, ROI), as well as qualitative measures (customer service improvements, strategic/competitive advantage, etc.) to demonstrate the business benefits and impact of the technology on the customer’s business
By submitting entries, award winners agree to participate in news releases, video and case study interviews, and other marketing materials promoting the award program results
Award entries will judged as follows:
Complexity of the project - What business areas were impacted by the scope of the project?
Clearly stated objectives – Why was this initiative started? What were the deliverables? How was success defined?
Overall business impact of the initiative relative to stated goals – What was achieved? How did this compare to the original KPIs?
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