The annual Epicor Customer Excellence Awards program recognizes companies that leverage Epicor solutions and services to transform and grow business. The awards recognize innovative organizations that have successfully transformed operations by deploying Epicor solutions and services to achieve excellence in business efficiency, customer experience, and overall performance.

Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Africa, Europe and Middle East, with regional program winners automatically considered as finalists in the global categories for overall “Customer of the Year.” Please visit each regional awards page for nominations. The 2019 global winners will be announced after all the regional awards programs have concluded later this year

Award Categories
Award Entry Form
Eligibility and Judging Criteria

2018 Europe Customer Excellence Award Winners:

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Business Transformation Award - Huhtamaki
Huhtamaki was chosen for achieving transparency, easing collaboration and increasing efficiency across the business with its Epicor ERP implementation. 
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Customer Experience - WD-40
WD-40, Epicor ERP customer and also supported by partner Aspera, integrated additional regional operations across Europe whilst implementing a new direct selling strategy in Germany that enabled them to grow and build stronger relationships with customers.
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Rapid Time to Value - Adder and Rentokil Initial 
Adder and Rentokil Initial were joint winners in this category. Adder implemented Epicor ERP within an ambitious timeframe of between three to four months with zero impact on its business and is already seeing an increase in revenues. Rentokil Initial undertook a seamless integration of Epicor ERP in under six months, with no impact on user experience and is already seeing measurable operational and financial benefits. 
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Technology Innovator Abaxis Europe
Abaxis Europe, Epicor ERP customer, was selected for consolidating six diverse systems, streamlining and automating multiple business processes and increasing transparency and traceability in its medical device business.

Congratulations to the 2018 "Customer of the Year" Global Winners

Radwell International

Radwell demonstrated best-in-class business transformation and measurable value from their Epicor Prophet 21 implementation.

Rentokil Initial

Rentokil Initial integrated it’s time and attendance system with Epicor ERP to accurately provide true costs and profitability for a range of products enabling a real-time data feed.

Northern Transformer

Canadian based Northern Transformer increased revenue and demonstrated measurable benefits with Epicor ERP in the Cloud.

Sistema

New Zealand based Epicor ERP customer, Sistema, successfully automated multiple processes and is now able to run additional machines with the same amount of staff.

Jergens Industrial Supply

Epicor Prophet 21 customer, Jergens Industrial Supply, transformed customer experience through the launch of an innovative Internet of Things (IoT) supply chain solution using Amazon Dash buttons.