The annual Epicor Customer Excellence Awards program recognizes companies that leverage Epicor solutions and services to transform and grow business. The awards recognize innovative organizations that have successfully transformed operations by deploying Epicor solutions and services to achieve excellence in business efficiency, customer experience, and overall performance.
Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Africa, Europe and Middle East, with regional program winners automatically considered as finalists in the global categories for overall “Customer of the Year.” Please visit each regional awards page for nominations. The 2019 global winners will be announced after all the regional awards programs have concluded later this year
2018 Europe Customer Excellence Award Winners:
Business Transformation Award - Huhtamaki
Huhtamaki was chosen for achieving transparency, easing collaboration and increasing efficiency across the business with its Epicor ERP implementation.
Customer Experience - WD-40
WD-40, Epicor ERP customer and also supported by partner Aspera, integrated additional regional operations across Europe whilst implementing a new direct selling strategy in Germany that enabled them to grow and build stronger relationships with customers.
Rapid Time to Value - Adder and Rentokil Initial
Adder and Rentokil Initial were joint winners in this category. Adder implemented Epicor ERP within an ambitious timeframe of between three to four months with zero impact on its business and is already seeing an increase in revenues. Rentokil Initial undertook a seamless integration of Epicor ERP in under six months, with no impact on user experience and is already seeing measurable operational and financial benefits.
Technology Innovator Abaxis Europe
Abaxis Europe, Epicor ERP customer, was selected for consolidating six diverse systems, streamlining and automating multiple business processes and increasing transparency and traceability in its medical device business.
Congratulations to the 2017 "Customer of the Year" Global Winners
Epicor Prophet 21 customer chosen for increasing revenue per employee by 32% and overcoming key hurdles that often set back ERP implementations.
Russel Finex Ltd , Epicor ERP customer, utilized cross-department collaboration to maintain impressive project on-time delivery times and keeping up with growth goals, which allowed IT staff to focus on customer-centric activities.
The company leveraged Epicor Cloud ERP to eliminate multiple in-house systems and free IT employees to focus on enterprise goals instead of ongoing on-premises day-to-day issues.
Epicor ERP customer selected for simplifying business processes by leveraging technology and demonstrating the value of the investment in the form of reducing administration costs as well as being able to generate more royalties revenue to its member organizations.
Fixfast had a keen eye on the “future state” of its business and takes proactive steps using analytics from its Epicor ERP data to adapt accordingly.
Customer Support
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