Our users tell us that one of the greatest benefits of implementing an enterprise resource planning (ERP) solution such as Epicor BisTrack are the improvements to customer service that it can bring-better access to data means that questions or queries can be dealt with quickly and effectively leading to improved customer loyalty and spend. Timely and accurate business reporting can be achieved via graphical business analytics software to increase competitive advantage and profit margins.
This is the real benefit of implementing software, such as the BisTrack solution-it really can grow your business. Just look at the most recent 'Trailblazers' survey by Builders Merchants Journal magazine. Epicor BisTrack powers around 40% of the fastest growing merchants. We are proud of this fact at Epicor.
These latest BMBI figures are extremely good news for the industry in what is an uncertain UK economy. Despite this, the very best builders merchants are clearly maximising their sales and I am willing to bet an ERP solution is helping them achieve this growth.
Supporting Positive Growth for Merchants with Business Analytics
The latest available monthly figures (May) from the Builders Merchant Building Index (BMBI) shows positive growth in the market, particularly in the landscaping sector where sales were spurred on by warm weather. Taking advantage of these customer trends are important and having accurate business intelligence on stock, sales, and margins helps merchants provide great service and great offers while maintaining healthy profit margins.
Posted by Nick Hull, Customer Account Manager, Epicor BisTrack