Epicor Announces the 2019 Customer Excellence Award Winners for Asia Pacific

Epicor puts the spotlight on pioneering firms in Asia Pacific using Epicor solutions to innovate, transform, and grow to evolve towards truly connected enterprises

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced the winners of its latest Customer Excellence Awards program. The awards mark the company’s continued recognition in supporting manufacturers on their digital transformation quest to become more competitive in today’s Industry 4.0 world. The 2019 winners are being announced today at the annual Epicor Customer Summit in Kuala Lumpur, Malaysia.

The global awards program, now in its fourth year, recognizes the accomplishments of innovative organizations that have successfully transformed their operations by deploying Epicor solutions and services to achieve a truly connected enterprise. These connected solutions bring together data analytics and automated control across the factory and the warehouseto create intelligent production environments that boost the productivity, quality, compliance, and profitability of their business.

The following companies are 2019 Epicor Customer Excellence Award winners in the regional program for Asia Pacific:

Trio Engineering is the Business Transformation winner, having successfully harnessed automation and data to achieve its end-to-end business process management (BPM) vision. Trio Engineering integrated Epicor ERP with its production control systems to enable the real-time data collection that has enabled improved collaboration between business divisions and elevated production execution. By leveraging smart technologies to capture competitive advantages in a fast-evolving Industry 4.0 world, the firm is fast realizing its global growth ambitions with the rapid expansion of its overseas operations.

Ka Shui Group is the Technology Innovator winner. Committed to improving productivity through the implementation of Industry 4.0 technologies for a smarter future, Ka Shui integrated Epicor ERP with an IoT powered ‘Track and Trace’ in-house system. It enables a truly ‘digital factory’ in which multiple processes are seamlessly optimized and real-time visibility of the entire supply chain has been achieved. The resulting operational efficiencies have generated a significant increase in gross profit margins for the group.

CR Asia Group is the winner in the Cloud Deployment category. Determined to streamline business processes and bring its multi-location businesses together on one unified platform, CR Asia implemented Epicor ERP in the cloud. Alongside optimizing operations to better serve the fast-evolving requirements of customers, CR Asia now has access to the real-time business intelligence it needs to capture value and achieve profitable and sustainable growth.

Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Europe, Middle East, India, and Africa. The regional program winners are automatically considered as finalists in the global categories for overall “Customer of the Year” and will be announced later this year, after the regional awards programs have concluded.

“We’re proud to honor the achievements of our customers as they initiate smarter decision-making and fast-paced productivity improvements possible on their digital transformation quest,” said Andy Coussins, senior vice president and head of international sales at Epicor Software. “Our customers continue to inspire us as innovators and thought leaders, and today we recognize those companies that have chosen Epicor solutions to make the connected enterprise a successful reality for their business.”

Award entries were judged in three key areas:

  • Complexity of the project. What business areas were impacted by the scope of the project?
  • Clearly stated objectives. Why was this initiative started? What were the deliverables? How was success defined?
  • Overall business impact of the initiative relative to stated goals. What was achieved? How did this compare to the original KPIs?

For more information on the 2019 Epicor Customer Excellence Awards regional programs, please visit the Epicor website.

About Epicor Software Corporation

Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed to fit the precise needs of our manufacturing, distribution, retail, and service industry customers. More than 45 years of experience with our customers’ unique business processes and operational requirements are built into every solution―in the cloud or on premises. With this deep understanding of your industry, Epicor solutions dramatically improve performance and profitability while easing complexity so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.

“We’re proud to honor the achievements of our customers as they initiate smarter decision-making and fast-paced productivity improvements possible on their digital transformation quest. Our customers continue to inspire us as innovators and thought leaders, and today we recognize those companies that chose Epicor to help make the connected enterprise a reality for their business.”

Andy Coussins SVP and Head of International Sales, Epicor Software

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