Epicor Announces the 2017 Customer Excellence Award Winners for Asia Pacific

Singapore, August 07, 2017

Organisations recognised for business transformation with Epicor solutions and services

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced yesterday, at the Epicor Insights Customer Summit in Australia, the winners of the 2017 Epicor Customer Excellence Awards programme for the APAC region. The global awards programme, now in its second year, recognises innovative organisations that have successfully transformed operations by deploying Epicor solutions and services to achieve excellence in business efficiency, customer experience, and overall performance.

Epicor Customer Excellence Awards programmes are run in the Americas, Asia Pacific, the UK, the Middle East, and South Africa. The regional programme winners are also now finalists in the global awards programme categories for overall “Customer of the Year”, with winners to be announced later this year after all the regional awards programmes have concluded.

“Our customers continue to use technology to streamline and automate their operations, improve customer satisfaction, expand their businesses, and drive change management, not only in APAC but worldwide,” said Sabby Gill, executive vice president international, Epicor Software. “We are always delighted that our customers have decided to partner with Epicor, and proud of the role our enterprise resource planning (ERP) solutions play in helping support their growth ambitions, and assist in transforming their businesses.”

The following companies are 2017 Epicor APAC Customer Excellence Award winners:

  • The winner in the Technology Innovator category is PT Tunas Ridean (Tunas Group). The Indonesian road recovery organisation was selected for demonstrating how it has used technology to drive innovation throughout its business to achieve measurable success
  • Based in Hong Kong, Cathay Tat Ming is the Business Transformation winner, chosen for implementing Epicor ERP successfully across its four production facilities-using the technology to transform its entire business
  • The Customer Experience award winner is port equipment engineering specialist Portek based in Singapore who has transformed customer experience through the implementation and adoption of Epicor ERP across the business
  • The Brand Agency in Hong Kong won the Rapid Time to Value award for demonstrating a fast implementation and deployment of Epicor ERP through motivated project teams, efficient and effective staffing, training, and production readiness

Award entries were judged by the complexity of the project, including what business areas were impacted by the scope of the project. Clearly stated objectives included why each initiative was started, what the deliverables were, how each entrant defined success, and how the Epicor implementation helped the business achieve its pre-determined goals and KPIs.

For more information on the 2017 Epicor Customer Excellence Awards regional programmes visit the Epicor website.

About Epicor Software Corporation
Epicor Software Corporation drives business growth. We provide flexible, industry-specific software designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers' unique business processes and operational requirements are built into every solution―in the cloud, hosted, or on premises. With this deep understanding of your industry, Epicor solutions manage complexity, increase efficiency, and free up resources so you can focus on growth. For more information, connect with Epicor or visit www.epicor.com.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

“We are always delighted that our customers have decided to partner with Epicor, and proud of the role our ERP solutions play in helping support their growth ambitions, and assist in transforming their businesses.”

Sabby Gill
Executive Vice President, International Epicor Software

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