The Epicor Customer Excellence Awards honor organizations that have successfully deployed Epicor solutions to achieve excellence in business efficiency, customer experience, and overall performance.

Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Africa, Europe and Middle East, with regional program winners automatically considered as finalists in the global categories for overall “Customer of the Year.” The global winners will be announced after all the regional awards programs have concluded every year.

2017 APAC Customer Excellence Award Winners:

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Business Transformation Award
 - Cathay Tat Ming Metal
The Hong Kong based company implemented Epicor ERP successfully across its four production facilities using the technology to transform its entire business.


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Customer Experience
 - Portek International
Port equipment engineering specialist transformed its customer experience through the implementation and adoption of Epicor ERP across the business.


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Rapid Time to Value
 - The Brand Agency Limited 
The Hong Kong based organisation demonstrated a fast implementation and deployment of Epicor ERP through motivated project teams, efficient and effective staffing, training, and production readiness.


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Technology Innovator
 - PT Tunas Ridean, Tbk
The Indonesian road recovery organisation was selected for demonstrating how it used technology to drive innovation throughout its business to achieve measurable success.

Congratulations to the 2018 "Customer of the Year" Global Winners

Radwell International

Radwell demonstrated best-in-class business transformation and measurable value from their Epicor Prophet 21 implementation.

Rentokil Initial

Rentokil Initial integrated it’s time and attendance system with Epicor ERP to accurately provide true costs and profitability for a range of products enabling a real-time data feed.

Northern Transformer

Canadian based Northern Transformer increased revenue and demonstrated measurable benefits with Epicor ERP in the Cloud.

Sistema

New Zealand based Epicor ERP customer, Sistema, successfully automated multiple processes and is now able to run additional machines with the same amount of staff.

Jergens Industrial Supply

Epicor Prophet 21 customer, Jergens Industrial Supply, transformed customer experience through the launch of an innovative Internet of Things (IoT) supply chain solution using Amazon Dash buttons.