As an independent retailer, you connect with your customers by anticipating their needs, exceeding expectations, and building trust to improve loyalty. From a competitive standpoint, it's important to meet your customers when and where they want to shop—in store, online, or on the go.
Retail customers' expectations have grown and they want to shop when it's convenient. Extend your hours and offer the access they expect with eCommerce. A secure, flexible, online storefront that never closes. When you create a consistent, complete experience for customers wherever they shop, you strengthen connections and loyalty while increasing your revenue.
When you're ready to create or enrich your eCommerce capabilities, Epicor can help you do business better.
Here are some ways that an end-to-end retail management system can help you expand and improve the experience:
For your customers
- Offer shoppers the same gift cards and loyalty program benefits online that you do in-store
- Provide flexible payment options
- Drive more business by offering additional convenient services such as local delivery, curbside pickup, or BOPIS (buy online, pick up in store)
For you and your employees
- Connect your eCommerce to Epicor for Retail for point of sale, inventory management, and visibility into your entire business
- Put more time back in your day by reducing manual data entry
- Look up data and access your system from your mobile device
- Get real-time pricing data and maintain accurate inventory across locations
- Manage increased demand for online orders without adding resources
Build a 360-degree retail experience for your customers to provide the same level of access they have for larger retailers. And keep them coming back again and again for your superior service.
Learn more about how Epicor industry-specific solutions can help you synchronize your business and improve results.
