By submitting an order for our Epicor proprietary software and related hardware, you are agreeing to strictly comply with the following terms:
1. Epicor Proprietary Software System: If you have acquired and are using an Epicor proprietary system (e.g., Eagle, JCON, Prism, etc.), you must take the hardware and software out of service and return such items to Epicor within 90 days of receipt of the Eagle system. The instructions to decommission and ship are below:
2. Third Party Software System: If you have acquired and are using a third party software system and related hardware, you must take the hardware and software out of service and return the hardware within 90 days of receipt of the Eagle system
3. Miscellaneous:
Return Instructions
Epicor legacy system being returned:
Third party (non-Epicor legacy system) being returned:
Remove 3rd party software steps:
Please note if the trade-in equipment is not returned to Epicor within 90 days of receipt of the new Eagle system that discounts and rebates associated with the trade-in program will be forfeit and separate invoice will be issued.
Thank you for registering with Epicor Software.