Conference FAQs

About

When and where is Insights held?

Retail Insights 2020 will be held Monday, May 4 - Wednesday, May 6, 2020 at the:
Gaylord Opryland Resort & Convention Center
615-889-1000
2800 Opryland Dr.
Nashville, TN 37214

Are meals provided during the conference?

All conference attendees and paid guests with either a guest pass or Tuesday night pass have access to that passes applicable meals.

What is the dress code for the conference?

The attire for Insights is business casual. The meeting space can be cold, so please bring a jacket or a sweater for your comfort.

How do I book my hotel at the Epicor rate?

Epicor has reserved a block of rooms at The Gaylord Opryland Resort & Convention Center for the Insights 2020 Customer User Conference. Book your discounted hotel rate for Insights 2020 here.

Registration

How do I register?

Register here.

Can I transfer my registration to someone else in my company in the event I cannot attend?

Yes. Substitutions can be made in writing to Insights registration at insights@epicor.com with the names of both the original and substitute registrant and/or guest.

What if I need to cancel?

There is a $150 fee for cancellations made prior to April 3, 2020. After this date, the full conference amount is non-refundable. All cancellations must be made in writing and addressed to "Epicor Insights 2020—CANCELLATION" and faxed to (949) 341-4994 or sent by email to insights@epicor.com.

How do I get a copy of my registration invoice?

A link to your invoice(s) will be sent to you in your registration confirmation email. Please click on that link to print out the invoice(s) to send in with your company check for payment. If you need an additional copy, you can access your invoice(s) through your registration record or email insights@epicor.com.

How can I pay?

Acceptable methods of payments are check, credit card, or wire transfer.

Getting Involved

Are there any sponsorships or exhibit spaces available?

Yes, sponsors are included in Insights every year. Sponsorship opportunities are available to all Epicor Alliance ISV Partners and Channel Partners. To get more information on becoming a sponsor of the event, please email alliances@epicor.com.

The health and safety of our attendees, exhibitors, partners, and staff is our top priority

We understand there is concern around the current Coronavirus (COVID-19) outbreak and how it may impact the upcoming Epicor Insights Executive View for Distributors. We are actively monitoring the situation and following guidance provided by the CDC, World Health Organization and specific government guidelines by country.

Our highest priority is to protect the health and safety of our attendees, speakers, and our sponsors. At this time, there is no immediate risk and Insights will take place as planned in Nashville on May 3-5.

We know many of you are considering the appropriate measures to take within your own organizations and how to prepare yourself and your workforce for this outbreak. We encourage you to continue taking all precautionary steps to maintain your health.

As you know, this is an evolving situation and we will continue to evaluate and provide updates if there’s any impact to the event. We look forward to having you join us in Nashville in May.

If you have any additional questions, please reach out to insights@epicor.com.