Builders Merchants

Lumberyards /Pro Yards/ LBM Dealers / Building Material Suppliers

BisTrack, the #1 trusted ERP provider for the building supply industry, delivers a purpose-built solution to empower Builders Merchants with the tools to streamline operations, manage complex deliveries, and drive profitability.

Request a Demo Contact Us

Blue collar workers are working at wooden pallets factory. Blue collar and occupation concept.

How BisTrack Addresses Industry Needs

Builders merchants operate in a high-stakes, logistics-heavy environment where every delivery, quote, and inventory decision impacts profitability and customer trust. From managing multi-phase job sites and coordinating special orders to enabling mobile sales teams, the demands are complex and constant. BisTrack is purpose-built to meet these challenges head-on, equipping builders merchants with the tools to simplify operations, improve delivery accuracy, and deepen contractor relationships.

wood planks and timber stacked in stacks outdoors

Benefits

Optimized Profitability & Growth

Protect margins with flexible pricing and automated rebate tracking.
Boost revenue using CRM, dashboards, and customer segmentation.
Win more business with fast quoting, special order handling, and product configuration—ideal for pro dealer workflows.
Build loyalty through personalized service, promotions, and mobile sales support.

woodworker manager making online material selection

Streamlined Operations & Logistics

Empower field teams with mobile access to quotes, orders, and customer data.
Enhance warehouse productivity with mobile workflows, barcoding, and real-time inventory.
Optimize delivery with load planning, route scheduling, GPS tracking, and proof-of-delivery.
Reduce errors with centralized order management and multilocation visibility.

efficient warehouse inventory management in the wood industry

Maximized Financial Performance & Visibility

Improve cash flow with automated credit and collections.
Protect profitability by tracking rebates, incentives, and margins.
Monitor performance with real-time dashboards and KPIs across branches.
Make data-driven decisions with customizable views and forecasting tools.

Future-Ready & Accessible Technology

Work from anywhere with browser-based access—perfect for job sites and counters.
Scale confidently with secure, cloud-based hosting on Microsoft Azure.
Extend your ERP with open APIs, portals, and integrations.
Rely on expert support with tailored implementation and industry expertise.

warehouse workers distribution on digital tablet

Capabilities

Delivery and Dispatch

BisTrack supports load planning, route scheduling, and driver manifest creation, giving teams full visibility and control over deliveries. With GPS integration, SMS/email delivery notifications, and mobile delivery tools (including photo and signature capture), the platform helps builders merchants ensure efficient, accurate deliveries across multiple locations.

Mobile Warehouse Applications

Enhance warehouse and yard operations with mobile tools tailored to the needs of builders merchants. BisTrack enables mobile pick, pack, and ship workflows using wireless and barcoding technologies. Staff can manage receiving, physical/cycle counts, and inventory movements across multiple zones—boosting productivity and reducing errors without relying on paper-based processes.

Outside Sales Management

Field sales reps can manage quotes, orders, and opportunities on the go. Designed to support the fast-paced environment of builders merchants, BisTrack provides centralized customer data, contact management, and mobile sales tools that help sales teams stay connected and responsive to contractor needs.

Order Management

BisTrack supports quote and order management, special orders, kits, and product configurations. With multi-location visibility and remote processing capabilities, builders merchants can fulfill orders accurately and efficiently, even across branches.

Business Intelligence and Analysis

BisTrack offers customizable dashboards and smart views for slicing and analyzing data. With features like forecasting, suggested orders, product ranking, customer stratification, and financial analytics, builders merchants gain actionable insights to optimize operations and drive profitability.

Financial Management

Real-time synchronization between operations and accounting across all yards and branches provides full business visibility. BisTrack empowers builders merchants to monitor profitability, benchmark branch performance, and make faster, data-driven decisions. From inventory turns to job-based billing, the platform delivers the financial insight needed to stay competitive and grow.

See how BisTrack helps building supply businesses streamline operations, improve efficiency, and boost profitability across every department—from production scheduling and job costing to inventory accuracy and customer service.

Fill out the form now to get a personalised demo tailored to your business goals and processes.

First Name

Last Name

Business Email

Company

Country

Question

I agree to the Website terms and conditions.

I would like to receive further communications from Epicor and its Affiliates/Partners about their products and services via email, telephone and post using my contact information above. I understand that Epicor Privacy Policy applies and that I can withdraw my consent at any time.

Epicor values your privacy. See the website terms and terms and conditions.

Truss and Component Manufacturing

Doors and Millwork

Home Centers

Paneling and Laminates

Hardscapes

Sawmills

Epicor BisTrack for Distributors

Roofing & Siding

Drywall

Hardwood Lumber