Omnichannel—Thriving in a Connected World
Surprising and delighting your customers with a seamless retail experience
Communication with customers has never been more important, and shoppers today seek connections with their favorite brands across a wide range of channels.
Our new eBook, The Omnichannel Retailer: Meeting Your Customers Wherever and Whenever They Shop, details six ways to help you strengthen these customer connections and stay competitive in today’s crowded marketplace:
- Make sure your “core channels” are ready to share your message
- Try out some additional channels to reach your target audience
- Set your strategy—how can you turn your value proposition into an innovative plan to engage potential buyers?
- Show your customers the innovative ways your business is making shopping easier
- Develop a consistent brand presence on social media
- Keep customers engaged with unexpected content, new events, and loyalty rewards
When you’re ready to create a winning omnichannel strategy, Epicor solutions can help you manage inventory, measure success, track customer behavior, and more. Smart retailers know that linking what a customer finds online and what they discover in-store builds loyalty and drives results, at every stage of the purchase journey.
