Each day, thousands of people leave their vehicles at repair shops and service chains. They expect all required maintenance and repairs to be completed by 5:00 p.m. the same day.
This “5 o’clock promise” is the hallmark of the automotive aftermarket. It means same-day diagnosis, parts acquisition and repair. And that could be for any one of hundreds of possible issues.
Service dealers and chains continue to explore ways to speed up the repair process. In doing so, they hope to maximize their productivity and profitability. Epicor is playing an important role in this process.
Parts and Labor on Demand
Now, repair shops can begin the repair process as soon as the customer walks in the door. Tools like Epicor's Automotive Aftermarket Solutions assist with this speedy service.
Many shop management systems enable other ways to speed up service. Epicor eCatalog data lets workers quickly look up, price and order almost any auto part.