Powerful lumber management software

Epicor BisTrack is a forward-thinking, cloud-ready business management solution that helps building centers, pro dealers and distributors of lumber, building materials, and construction supplies improve efficiency and achieve growth. BisTrack can help you:

  • Deliver exceptional customer service to pro builders, contractors, and retail clientele alike
  • Simplify the complexities of your business—such as special orders, inventory management, dispatch, installed sales, and contract billing
  • Leverage data to gain the insights needed to accelerate sales and optimize profitability

BisTrack Tour: The Most Popular Features

Optimize Your Entire Business With BisTrack

Inventory Optimization

Gain unprecedented visibility into stock levels, sales histories, buying habits, and more with BisTrack.

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Untether your employees—enable them to stay connected wherever and whenever needed. 

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Business Intelligence

With the insights available in BisTrack, you can equip your team to accelerate sales, improve service, and optimize profitability. 

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Pro Dealer Support

Out-service your competition to become the preferred vendor for pro dealers. 

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Offer turnkey, value added services such as installed sales and manufacturing to ease the burden on builders and contractors

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Customer Relationship Management

Connect sales, marketing, dispatch, and accounting staff to centralized customer data in BisTrack CRM. 

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Dependable Backup Plan

Keep your business running even if you lose your server connection due to a storm or other unforeseen circumstance. 

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Delivery Dispatch

Optimize delivery schedules, empower better driver performance, and elevate customer service. 

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BisTrack Cloud

Improve sales productivity while on the road with tools to track customer opportunities, respond to questions, and close orders faster

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Financial Management

Streamline accounting and financial reporting processes to do more without adding staff. 

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Efficient Workflows

Infused best practices encourage employees to work efficiently and collaboratively.

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Retail Support

Cash in on promotional opportunities, earn higher margins, and efficiently complete more transactions. 

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Customer Stratification

Become a more customer focused business and improve customer profitability with strategies based on hard data

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Warehouse Management

Improve accuracy, control, and productivity throughout your warehouse and yard operations with Epicor Warehouse Management for LBM.

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2020 Global Growth Index Now Available

Success Stories

Moscow & Pullman Building Supply

“BisTrack software has streamlined everything in our business—from receiving and accounts payable, to our entire sales processes. We changed how we process everything.” 

Brandon Rucker,
Intelligence and Inventory Control

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Brazos Forest Products

“BisTrack software has allowed us to grow and reach new markets quicker…we can make business-changing decisions instantaneously.”

Calan Morgan,
IT Support


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"We buy better now and we manage our inventory much more efficiently. Our shrink has gone down by 50 percent because of data BisTrack software provides."

Michael Townsend,

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Epicor BisTrack Support and Training

Get Support

Get customer service and support through our award-winning EpicCare system.

Get Education

Build skills and productivity with training and development from Epicor University.

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Connect With Other Users

Supplement your knowledge and gain experience from your peers with Epicor User Groups.

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"BisTrack has made it easier and quicker for customers to do business with us—and has let them concentrate on the important job of running their own businesses."
Jeff Low
Director | Rembrand Timber
Bistrack is instrumental in our customer service. It's pretty impressive when someone calls to ask about a specific type of South American hardwood, and within a couple of seconds we can email them the data sheet. It's a strategy for sales. I can get quotes out faster. If they get what they need within minutes, they won't pick up the phone and call the other guys. I love that BisTrack can make a bunch of lumberyard guys like us look really good.
Randy Hass
General Manager | Austin Hardwoods

Learn more about what customers are saying about BisTrack CRM