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Customer Relationship Management

Building new customer relationships is important, but retaining customers is more cost-effective and profitable. Epicor CRM solutions can help you with both. Improve your customer relationships with tools to manage contacts, leads, opportunities, marketing campaigns, sales orders, and more. Share data with everyone who interacts with your customers to provide a unified experience at every customer touchpoint. When you focus on knowing your customers—both current and prospective—you can improve your relationships and provide the best customer experience in the market.

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Customer Relationship Management (CRM) Software

Browse Kinetic CRM capabilities, like contact management, lead and opportunity management, case management, mobile CRM, marketing management, and more.

Distribution CRM Software for Prophet 21

Epicor Prophet 21 software drives growth for distributors with built-in industry best practices that help you strengthen and expand your customer base.

Epicor Service CRM

Stay connected with customers and drive business into your service bays with web-based customer retention solutions for automotive service providers.

MechanicNet Cloud CRM

Stay connected with customers and drive business into your service bays with web-based customer retention solutions for automotive service providers.

Senior Living Solution

Deliver outstanding care with a solution designed to help you streamline processes, personalize care, and control costs.

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CRM Resources

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3 Ways Technology Can Help Manufacturers with the Labor Shortage

Test drive the operation of a Epicor CPQ configurator

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