• Conference FAQ

    What is Epicor Insights Eagle?
    Epicor Insights is the official customer conference for Epicor Eagle customers. It brings together Epicor customers, partners, and industry experts for a two-day learning and networking experience focused on Epicor Eagle, retail best practices, solutions, and future plans. With 70+ sessions and extensive hands-on labs, the conference offers the opportunity to learn, connect with peers, and understand your industry best practices.

    When and where is Insights held?
    Insights Eagle 2015 conference will be held on February 2-4 at the Hyatt Regency, in New Orleans LA.

    Who should attend Insights?
    Users of Eagle solutions who want to extend functionality and protect their investment in Epicor solutions. The conference has something for everyone from IT-focused professionals to business executives.

    Are you accepting speaker applications?
    Information and best practices shared by users is extremely valuable content that we look to maximize every year. There’s also a significant discount if your abstract is selected.

    Are there any sponsorships or exhibit spaces available?
    Yes, sponsors are included in Insights every year. To get more information on becoming a sponsor of the event, please e-mail Keith Lam at klam@epicor.com.

    How do I register?
    From this site, you can click any “register now” button and you will be taken to our registration site where you can access all class information. You can pay by credit card.

    Will continuing education credits be available?
    Continuing education credits are available based on individual state approval. Please consult your state board prior to attending Insights 2015. Epicor will provide you with a letter as proof of your attendance and the hours of education available during the conference. To request this letter, please e-mail insights@epicor.com.

    Can I transfer my registration to someone else in my company in the event I cannot attend?
    Yes. Substitutions can be made in writing to Insights registration at insights@epicor.com with the names of both the original and substitute registrant and/or guest.

    What if I need to cancel?
    There is a $150 fee for cancellations made prior to the cutoff date. After this date, the full conference amount is non-refundable. All cancellations must be made in writing and addressed to "Epicor Insights 2015—CANCELLATION" and faxed to 949-341-4994 or sent by e-mail to insights@epicor.com.

    How can I pay?
    Acceptable methods of payment are credit or debit cards.

    Are meals provided during the conference?
    All conference attendees and paid guests with badges will have access to meals.

    What is the dress code for the Conference?
    The attire for Insights is business casual. The meeting space can be cold, so please bring a jacket or a sweater for your comfort.

    How do I book my hotel at the Epicor rate?
    Epicor will block rooms at the Hyatt Regency, New Orleans for the Insights Eagle 2015 Customer User Conference. Check back soon for further details on how you can book your room.

    Can I bring a guest/spouse to Insights?
    A guest pass is available for purchase. The guest pass includes entrance to all meal functions and evening events. It does not allow you entrance into the conference sessions or labs. You can register your guest when you register for Insights or on-site at the conference.