• Epicor Customer Excellence Awards

    Epicor Customer Excellence Awards

    Nominate Now

    The Epicor Customer Excellence Awards program for Americas is currently open for nominations and winners will be announced at this year’s largest user conference—Insights 2018. The event will be held from May 21–24 at the Gaylord Opryland Resort and Convention Center in Nashville, Tennessee.

    Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Africa, Europe and Middle East, with regional program winners automatically considered as finalists in the global categories for overall 'Customer of the Year' recognition.

    2017 Americas Customer Excellence Award Winners:

    Business Transformation Award - Birmingham Fastenter
    Cloud Deployment - Metal-Tech Partners
    Customer Experience - East Grand Forks Hardware Hank
    Rapid Time to Value - Enpress, LLC
    Technology Innovator - Re:Sound Music Licensing Company

    Congratulations to the 2017 "Customer of the Year" Global Winners


    Birmingham Fastenter

    Epicor Prophet 21 customer chosen for increasing revenue per employee by 32% and overcoming key hurdles that often set back ERP implementations.

    View More


    Metal-Tech Partners

    The company leveraged Epicor Cloud ERP to eliminate multiple in-house systems and free IT employees to focus on enterprise goals instead of ongoing on-premises day-to-day issues.

    View More



    Fixfast had a keen eye on the “future state” of its business and takes proactive steps using analytics from its Epicor ERP data to adapt accordingly.

    View More

    Rapid Time
    to Value

    Russell Finex Ltd

    Russel Finex Ltd , Epicor ERP customer, utilized cross-department collaboration to maintain impressive project on-time delivery times and keeping up with growth goals, which allowed IT staff to focus on customer-centric activities.

    View More


    Re:Sound Music Licensing Company

    Epicor ERP customer selected for simplifying business processes by leveraging technology and demonstrating the value of the investment in the form of reducing administration costs as well as being able to generate more royalties revenue to its member organizations.

    View More

    Customer Support

    When you purchase an Epicor solution to run your business more efficiently, you're investing in more than just software. Take advantage of expertise from a seasoned Epicor support professional.