• Epicor Customer Excellence Awards

    Epicor Customer Excellence Awards

    The Epicor Customer Excellence Awards program for Americas will announce winners at Insights 2019 in April. Congratulations to the customers on this achievement and more details on the announcement can be found here.

    Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, Africa, Europe and Middle East, with regional program winners automatically considered as finalists in the global categories for overall 'Customer of the Year' recognition. The global winners will be announced later in the year following the conclusion of the regional programs.

    2018 Americas Customer Excellence Award Winners:

    Business Transformation Award - Radwell International
    Radwell International demonstrated best-in-class business transformation and measurable business value from their Epicor Prophet 21 implementation.

    Customer Experience - JIS, Division of Jergens
    Jergens Industrial Supply (JIS) transformed customer experience through the implementation and adoption of Epicor Prophet 21.

    Rapid Time to Value - BWF Envirotech USA
    DocStar customer, BWF Envirotech USA, achieved a fast implementation and deployment of DocStar ECM through motivated project teams, efficient and effective staffing, training, and production readiness.

    Technology Innovator - Baxter Manufacturing
    Baxter Manufacturing leveraged Epicor ERP to drive innovation throughout their business to achieve measurable success.

    Cloud Deployment - Northern Transformer
    Canadian based Northern Transformer increased revenue and demonstrated measurable business benefits with Epicor Cloud ERP.

    Congratulations to the 2017 "Customer of the Year" Global Winners


    Birmingham Fastenter

    Epicor Prophet 21 customer chosen for increasing revenue per employee by 32% and overcoming key hurdles that often set back ERP implementations.

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    Metal-Tech Partners

    The company leveraged Epicor Cloud ERP to eliminate multiple in-house systems and free IT employees to focus on enterprise goals instead of ongoing on-premises day-to-day issues.

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    Fixfast had a keen eye on the “future state” of its business and takes proactive steps using analytics from its Epicor ERP data to adapt accordingly.

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    Rapid Time
    to Value

    Russell Finex Ltd

    Russel Finex Ltd , Epicor ERP customer, utilized cross-department collaboration to maintain impressive project on-time delivery times and keeping up with growth goals, which allowed IT staff to focus on customer-centric activities.

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    Re:Sound Music Licensing Company

    Epicor ERP customer selected for simplifying business processes by leveraging technology and demonstrating the value of the investment in the form of reducing administration costs as well as being able to generate more royalties revenue to its member organizations.

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    Customer Support

    When you purchase an Epicor solution to run your business more efficiently, you're investing in more than just software. Take advantage of expertise from a seasoned Epicor support professional.