• Eligibility, Guidelines and Judging Criteria

    Eligibility, Guidelines and Judging Criteria

    Nominate Now


    • Entries are limited to customers using Epicor software solutions (channel/alliance partners are not eligible)
    • Must be current on Epicor maintenance
    • Winners selected for Americas, MEAI, UK and APAC programs will automatically be submitted for consideration in the global categories for overall ‘Customer of the Year’


    • Customers select program and category in which they are submitting an entry
    • Award entries should include quantitative measures (e.g., cost savings, revenue/profit gains, higher inventory turns, improved employee productivity, improved sales per employee number, ROI), as well as qualitative measures (customer service improvements, strategic/competitive advantage, etc.) to demonstrate the business benefits and impact of the technology on the customer’s business
    • By submitting entries, award winners agree to participate in news releases, video and case study interviews, and other marketing materials promoting the award program results

    Award entries will judged as follows:

    • Complexity of the project - What business areas were impacted by the scope of the project?
    • Clearly stated objectives – Why was this initiative started? What were the deliverables? How was success defined?
    • Overall business impact of the initiative relative to stated goals – What was achieved? How did this compare to the original KPIs?

    Customer Support

    When you purchase an Epicor solution to run your business more efficiently, you're investing in more than just software. Take advantage of expertise from a seasoned Epicor support professional.