Software Hosting Capabilities Support Future Small to Medium-Sized Business Growth


The recent availability of Epicor® Eagle® Hosting provides new and current Eagle customers the opportunity to outsource their server operations. The comprehensive hosting capabily of Epicor Eagle supports the SMB growth strategy. According to a survey conducted by Microsoft, Hosted services, also known as cloud services, are expected to grow from $9 billion in 2010 to $40-50 billion by 2015(1).

The new Eagle Hosted solution offers an end-to-end architecture, and includes the associated implementation and integration services, support and maintenance, ongoing updates and upgrades. In addition, all proprietary information is protected for each business using the hosting service. The hosted servers are held in Epicor’s PCI compliant datacenter with significant redundancy in terms of power, HVAC, server hardware, network hardware, internet feeds, firewalls and security. Hosting offers a big advantage and possible cost savings compared to maintaining a server in a closet or on a table in the back of a business.
“Everything Central Network Retail Group (CNRG) is doing focuses on cloud-based solutions and our goal has been to operate without in-house servers,” said Boyden Moore, president of CNRG. “Epicor Eagle hosting service made more sense for our 21 Home Hardware Center stores. The architecture works much better for us as a growing company and allows us to integrate our multi-store locations faster—the infrastructure allows us to better serve our customers.”
Other features and functionality available with Eagle Hosted include:

  • Watchdog ISS Gateway and Kaspersky anti-virus protection services
  • Automatic nightly backups: no need to change tapes or DVDs for backup
  • Continuous server monitoring and quarterly server maintenance
  • Automated OS and software updates with eConnect

1SMB Business in the Cloud 2012 – Microsoft/Edge Strategies

Posted by Keith Lam
Sr. Product Manager for Epicor


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